Marina Rosario
Bronx,NY
Summary
Motivated and detail-oriented individual seeking a position in the criminal justice field to apply knowledge of law enforcement, investigation, and public safety. Committed to upholding justice, protecting communities, and contributing to a fair and effective legal system through integrity and professionalism.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
CityMD
Bronx, USA
08.2020 - 01.2024
- Verify insurance information and process co-payments with attention to HIPAA compliance
- Greet patients and streamline check-in procedures to enhance intake and registration experience
- Scheduled appointments and managed high call volume, ensuring timely access to urgent care services
- Collaborate with clinical staff to maintain smooth patient flow and high-quality service
Sales Associate
FAO Schwarz
New York, USA
09.2018 - 03.2020
- Showcased product features and assisted customers in choosing thoughtful gift options, increasing customer satisfaction
- Provided personalized customer service in busy retail environment, enhancing shopping experience for families
- Handled point-of-sale transactions accurately and balanced register drawers daily
- Coordinated in-store events, fostering engaging experiences that strengthened customer relationships
Beauty Advisor
Sephora
New York, USA
06.2014 - 09.2018
- Surpassed daily sales targets through proactive customer engagement and relationship building
- Executed product demos and mini makeovers, driving sales and elevating overall customer experience
- Tailored product recommendations to align with individual skin types, preferences, and beauty goals, enhancing customer satisfaction
- Maintained store cleanliness and restocked merchandise to meet brand visual standards
Education
Bachelor of Science - Criminal Justice
Monroe University
Bronx, NY08-2026
Associate of Science - Criminal Justice
Monroe University
Bronx, NY08-2025
Skills
- Patient management
- Patient scheduling
- Customer service
- Data entry
- Microsoft Office proficiency
- Google Workspace skills
- Comfortable using Microsoft Teams
- Comfortable using Zoom
- Comfortable using Google Meet
Languages
Bilingual in English and Spanish
Organizations Clubs
Police Academy Scholars (PASS) Program, Monroe University, Bronx, NY, 04/25 - Present
Volunteer Experience
- The Sharing Self (Monroe's Honors Program), Westchester County, NY, 05/25, Collaborated with a team to prepare customized clothing packages based on age, gender, and season
- God's Love We Deliver (Monroe's Honors Program), New York, NY, 06/25, Prepared and packaged nutritious meals for individuals living with serious illnesses. Assisted with kitchen tasks, including food prep, labeling, and organizing deliveries
Accomplishments
- Alpha Phi Sigma
- Presidents list 2024-2026
Timeline
Medical Receptionist
CityMD
08.2020 - 01.2024
Sales Associate
FAO Schwarz
09.2018 - 03.2020
Beauty Advisor
Sephora
06.2014 - 09.2018
Bachelor of Science - Criminal Justice
Monroe University
Associate of Science - Criminal Justice
Monroe University