MARINA ROSE CABALLERO
San Antonio,TX
Summary
I’m a customer-focused professional with 10+ years of customer service experience and 5+ years in management. Over the past four years, I’ve worked in real estate and property management as an Assistant Manager and Leasing Agent, supporting daily operations while building strong relationships with residents and teams.
I’m a quick learner who thrives in fast-paced environments and enjoys solving problems, staying organized, and creating positive experiences. Known for my strong communication skills and team-first mindset, I take pride in doing the work well and growing along the way.
Overview
3
3
years of professional experience
Work History
Leasing / Assistant Property Manager
Avita Property Management
San Antonio, TX
12.2025 - Current
- Support daily operations at River House, a luxury Class A downtown River Walk property
- Achieved a 73% leasing close rate in a competitive luxury market
- Manage renewals, resident retention strategies, and resident escalations
- Handle delinquency workflows, 3-day notices, and LFR compliance
- Coordinate resident communications and service scheduling during renovations
- Support compliance documentation and financial reporting
Assistant Property Manager
RPM Living
San Antonio, TX
02.2025 - 12.2025
- Promoted from Leasing Consultant to APM
- Maintained a 70% leasing close rate
- Processed renewals, 3-day notices, and resident escalations
- Supported financial tracking and reporting which included some invoices and delinquency
Leasing Consultant
Churchill Forge
San Antonio, TX
05.2024 - 02.2025
- Assisted prospective tenants with property inquiries and scheduled tours.
- Conducted market research to determine competitive pricing and amenities.
- Managed leasing paperwork and ensured compliance with regulations.
- Developed positive relationships with current residents to address concerns promptly.
Operations Manager
Vacations 4 You
San Antonio, TX
03.2023 - 05.2024
- Managed financial reporting processes to ensure accurate overhead budgeting and revenue tracking, enhancing asset value from $100,000 to $1 million.
- Managed team performance through regular training and development initiatives.
- Oversaw team operations to ensure effective processing of financing and contracts.
- Coordinated logistics for travel packages, optimizing resource allocation and customer satisfaction.
Education
Real Estate
Champion School of Real Estate
San Antonio, TX07.2021
Associate of Arts -
Palo Alto College
San Antonio, TX05.2013
High School Diploma -
Southwest High School
San Antonio, TX06.2010
Skills
- Property inspections
- Client relationship building
- Follow-up coordination
- Fair housing regulations
- Customer service
- Lease renewals
- Lease agreements
- Customer service expertise
- Property marketing
- Staff management
- Community engagement
- Fair housing policies
- Leasing terms and specifications
- Training and mentoring
- Closing techniques
- Fair housing compliance
Timeline
Leasing / Assistant Property Manager
Avita Property Management
12.2025 - Current
Assistant Property Manager
RPM Living
02.2025 - 12.2025
Leasing Consultant
Churchill Forge
05.2024 - 02.2025
Operations Manager
Vacations 4 You
03.2023 - 05.2024
Real Estate
Champion School of Real Estate
Associate of Arts -
Palo Alto College
High School Diploma -
Southwest High School