Detail-oriented and adaptable professional with experience in medical administration, customer service, and business operations. Proven ability to streamline processes, enhance customer satisfaction, and manage high-pressure environments with professionalism and efficiency. Skilled in medical record management, patient care coordination, administrative support, and conflict resolution. Adept at collaborating with cross-functional teams, handling sensitive information with discretion, and implementing strategies that drive operational success. Seeking to leverage expertise in healthcare administration and customer service to contribute to a dynamic and fast-paced organization.
✅ Patient Scheduling
✅ HIPAA compliance
✅ Medical Office Administration
✅ Case Management
✅ Customer Service
✅ Inventory Management
✅ Sales Support
✅ Report Preparation
✅ Account Management
✅ Policy Renewals
✅ Filing Systems
✅ Document Preparation
✅ Customer Follow-Up
✅ Claims Processing
✅ Office Administration
✅ Maintenance Scheduling
✅ Business Planning
✅ Lead Development