Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mario Alvarez

Copiague,NY

Summary

Accomplished Medical Assistant with a proven track record at Jafar Raheed Umdpc, enhancing patient care through expert phlebotomy and meticulous management of medical records. Excelled in HIPAA compliance and customer service, significantly improving clinic efficiency and patient satisfaction. Skilled in EMR/EHR, phlebotomy and EKG.


Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Jafar Raheed Umdpc
07.2024 - 09.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant Intern

Hamid & Aslam Prime MED
02.2024 - 09.2024
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Data Entry/Troubleshooter

Flagship
09.2022 - 06.2024
  • Enhanced customer satisfaction with timely resolution of complex technical problems.
  • Leveraged strong communication skills to convey complex information clearly during customer interactions, improving client understanding of resolutions provided.
  • Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
  • Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.

Education

High School Diploma -

Farmingdale High School
Farmingdale, NY
08.2020

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • EMR / EHR
  • Laboratory Specimen Collection
  • Phlebotomy
  • Specimens collection and processing
  • Sterilization techniques
  • pH testing
  • EKG Equipment Operation
  • Allery testing

Certification

  • CMA - Certified Medical Assistant
  • [ACCES] Certified Office Admin
  • Certified BLS - American Heart Association basic life support

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Jafar Raheed Umdpc
07.2024 - 09.2024

Medical Assistant Intern

Hamid & Aslam Prime MED
02.2024 - 09.2024

Data Entry/Troubleshooter

Flagship
09.2022 - 06.2024

High School Diploma -

Farmingdale High School

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Mario Alvarez