Mario Argueta
Assistant Director
Revere,MA
Summary
Operations leader with more than four years of experience directing facility services and transportation logistics. Currently oversees multi-shift janitorial and maintenance operations supporting the MBTA, leading teams of more than 50 employees while coordinating staffing, schedules, client priorities, safety, and service quality. Bilingual in English and Spanish.
Overview
1
1
Language
5
5
years of professional experience
Work History
Assistant Director of Operations
Total Maintenance Management
10.2022 - Current
- Improve 5 operational workflows per quarter by standardizing procedures and reducing process bottlenecks.
- Lead a team of over 50 employees while reinforcing company policies, performance expectations, and service standards.
- Serve as liaison between senior management and frontline staff to align communication and daily execution with company objectives.
- Monitor project deadlines and coordinate project delivery to keep assignments moving toward timely completion.
- Run regular staff meetings and maintain open communication to support a positive, informed team environment.
- Establish customer service best practices to strengthen client satisfaction and support consistent service quality.
Assistant Manager
PTG Logistics
02.2022 - 09.2022
- Coordinated 120+ daily delivery tasks to support route coverage and on-time dispatch execution.
- Coordinated with sales and marketing teams to maintain stock levels for high-demand products.
- Managed cross-functional teams through demand spikes and unexpected disruptions to keep operations moving smoothly.
- Maintained detailed logistical records that supported planning, reporting, and future operational decisions.
- Optimized transportation routes to lower shipping costs and improve delivery speed.
- Implemented quality control checks and directed driver dispatch to reduce damage and meet daily delivery requirements.
Education
High School Diploma -
Aspira Early Collage
North Chicago, United States06-2004
Skills
- Transportation logistics oversight
- Project coordination
- Operational productivity improvement
- Process improvements
- Team leadership
- SOP development
- Maintenance planning
- Vendor management
- Inventory control
- Preventive maintenance
- Operational reporting
- Root cause analysis
- Fleet management
- Safety compliance
Timeline
Assistant Director of Operations
Total Maintenance Management
10.2022 - Current
Assistant Manager
PTG Logistics
02.2022 - 09.2022
High School Diploma -
Aspira Early Collage