Hardworking and reliable individual,focused on going above and beyond to support the
team and serve customers. Ready to implement new skills as well as utilize skills obtained
through work and life experiences.
Overview
10
10
years of professional experience
Work History
Warehouse Team Lead
Pursell
Savannah, GA
11.2023 - Current
Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtimeInspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
Meet regularly to analyze productivity and develop actionable plans for loss prevention and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages
Shift Lead Manager
Crumbl Cookies
Savannah, GA
02.2023 - 11.2023
Coordinated shift workers for inventory receiving, auditing and restocking.
Taught staff upselling techniques to meet revenue targets.
Reinforced rules to promote superior employee performance.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Coached employees on interactions with customers to drive exceptional service.
Communicated with other shift managers to facilitate continuum of customer service.
Upheld company standards and compliance requirements for operations.
Directed and led employees and team members on effective operations, methods and procedures.
Site Manager
Zips Car Wash
Savannah, GA
09.2021 - 03.2023
Monitored worksite personnel to maintain high levels of quality and performance.
Directed site activities to drive smooth operations and achieve quality assurance metrics.
Interviewed and hired qualified candidates to fill open staff positions.
Performed routine audits to maintain inventories, supplies and equipment.
Complied with operational standards and OSHA regulations.
Maintained safe operating compliance and verified that operations met best practice standards.
Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
Retained records of supplies and tools used and tasks performed for each project.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Modified plans in response to delays, bad weather or construction site emergencies.
Kitchen Manager
Parkers Market
Savannah, GA
02.2020 - 09.2021
Trained employees on cooking techniques, safety standards and performance strategies.
Oversaw meal preparation and monitored food handling to encourage safety.
Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Motivated kitchen staff by establishing goals to increase productivity and quality.
Utilized various preparation and cooking methods to create menu items in accordance with recipes.
Planned kitchen staff schedules to maximize coverage and encourage collaboration.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Received, organized and rotated paper goods and food ingredients.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Oversaw food preparation, production and presentation according to quality standards.
Trained new employees to perform duties.
Warehouse Floor Manager
Port Logistics Group
Savannah, GA
04.2015 - 01.2020
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Generated warehouse shipping documents, packing lists and invoices.
Provided information to shipping and receiving personnel regarding inventory stock.
Operated forklifts to fill or empty overhead spaces.
Established and maintained good relations with customers, vendors and transport companies.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.