MARIO CHAVEZ
Walnut,CA
Summary
Dedicated and focused Office Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and growth within the company.
Overview
25
25
years of professional experience
Work History
Recreational Sports Program Supervisor
City of Walnut
Walnut, CA
05.2018 - 04.2024
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Developed strong relationships with community partners to secure resources and support for various programs.
Administrative Assistant
Bridgeport Insurance Broker
Los Alamitos, CA
08.2006 - 03.2018
- Processed and monitored new underwriting guidelines for the agency. Promoted agency products to customers in person, on the telephone and in writing. Compiled coverage and rating information in an accessible format. Submitted up-to-date activity and production logs to agency management for review. Presented and clearly explained insurance policy options to clients based on their needs and goals. Researched coverage and premium options and supplied clients with the best coverage available. Presented account proposals in a professional and timely manner.
Member Services Representative II
Wescom Credit Union
Azusa, CA
05.1999 - 02.2004
- Delivered informational sales presentations to potential investors to build symbiotic client relationships. Monitored and tracked securities transactions, fund transfers, margin accounts and option trading. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Assisted senior-level credit officers with complex loan applications. Performed daily maintenance of the loan applicant database. Analyzed applicants’ financial status, credit and property evaluation to determine feasibility of granting loans.
Skills
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Problem resolution
- Courteous demeanor
- Customer service expert
- Invoice processing
- Insurance eligibility verifications
- Customer advocate
- Telecommunication skills
- Program management
- Facility management
- Data management
- Operational leadership
Timeline
Recreational Sports Program Supervisor
City of Walnut
05.2018 - 04.2024
Administrative Assistant
Bridgeport Insurance Broker
08.2006 - 03.2018
Member Services Representative II
Wescom Credit Union
05.1999 - 02.2004