People oriented Transportation Area Manager at Amazon with a proven track record in safety compliance and process optimization. Achieved zero yard incidents and led teams to top KPI scores. Skilled in effective problem resolution and collaborative networking, driving significant improvements in logistics operations and team performance.
Responsible for training, mentoring, and motivating team of up to 15 drivers to ensure the highest standards for safety and productivity were met, ensuring the on time delivery of customers' packages. In addition, supports other affected departments on site through maintaining daily partnership and developing daily game plans with department heads to ensure any barriers/challenges involving logistics are promptly addressed to ensure under the room partners were able to unload/load deliveries in ensuring the customer promise was met.
As a transportation lead, ensured the smooth operation of shifts on a daily basis, staffing associates in a variety of roles, ensuring trainings were complete, conducted daily and monthly safety audits, developed game plans and worked with other department heads in ensuring plans aligned. Worked on coaching associates and/or 3rd party carriers as warranted.
Performed hostlers moves, moving trailers on/off warehouse dock doors, conducted yard audits, and performed guard shack duties, checking drivers in/out.
Served as product quality control by resolving ticket queue due to customer complaint involving inventory. Performed process improvements of standard work to improve safety and productivity.
Performed a variety of warehouse associate duties, including but not limited to unloading trailers, receiving products, serving as inbound dock clerk, and performing inventory counts.