Mario Flores
Houston,TX
Summary
Dynamic sales professional with a proven track record at Clear Lake Infiniti, excelling in upselling and cross-selling while fostering lasting client relationships. Skilled in financial acumen and client retention strategies, achieving significant sales growth.
Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
7
7
years of professional experience
Work History
Automotive Sales Consultant
Clear Lake Infiniti
05.2024 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Showroom Sales Consultant
Johnstone Supply
10.2021 - 01.2023
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Participated in ongoing professional development, staying informed of industry trends and best practices to enhance sales performance and customer satisfaction.
- Drove sales growth with effective upselling techniques tailored to individual customers.
- Processed transactions accurately while adhering to company policies regarding returns, exchanges, and payment methods.
Universal Banker
BBVA Compass Bank
06.2019 - 05.2021
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Insurance Agent
Allstate Corp
11.2017 - 04.2019
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
High School Diploma -
MPJ ACADEMY
Houston, TXSkills
- Sales strategy development
- Upselling and Cross Selling
- Client Retention Strategies
- Financial Acumen
- Documentation And Reporting
- Email and Telephone Etiquette
Languages
Spanish
Professional Working
Timeline
Automotive Sales Consultant
Clear Lake Infiniti
05.2024 - Current
Showroom Sales Consultant
Johnstone Supply
10.2021 - 01.2023
Universal Banker
BBVA Compass Bank
06.2019 - 05.2021
Insurance Agent
Allstate Corp
11.2017 - 04.2019
High School Diploma -
MPJ ACADEMY
Similar Profiles
Alisa GarzaAlisa Garza
Receptionist at Clear Lake InfinitiReceptionist at Clear Lake Infiniti
Mario FloresMario Flores
Automotive Sales Consultant at Clear Lake InfinitiAutomotive Sales Consultant at Clear Lake Infiniti
Leah DowerLeah Dower
Agricultural Science Teacher at Clear Lake HS, Clear Creek ISDAgricultural Science Teacher at Clear Lake HS, Clear Creek ISD
Mikala JaramilloMikala Jaramillo
Software Engineer - Execute Trading Platform (Web Development) at JP MorganSoftware Engineer - Execute Trading Platform (Web Development) at JP Morgan
Edonya TimmonsEdonya Timmons
Teacher at Bertha Alyce Early Childhood SchoolTeacher at Bertha Alyce Early Childhood School