Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mario Fuentes

West Jordan,UT

Summary

Multi-talented Large Press Operator knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and works hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.

Background includes managing Several employees as Press Operator in fast-paced production environment. Bringing More than 10 years of related experience and dedication to meeting and exceeding performance targets. Safety-driven and responsive to changing workflows and company demands.

Reliable Production Manager offers expertise in lean manufacturing, quality control and continuous improvement. Communicative leader with Many years of comprehensive experience controlling and supervising production processes. In-depth knowledge of quality standards and safety regulations paired with familiarity of key production metrics.

Overview

10
10
years of professional experience
1
1
Certification

Work History

UCI Marketing/Sales Representative

Department of Corrections
Salt Lake City, UT
03.2018 - Current
  • Developed relationships with clients to ensure customer satisfaction.
  • Followed up with customers after each sale to ensure satisfaction.
  • Resolved customer complaints promptly and professionally.
  • Maintained contact with existing customers through emails and phone calls.
  • Analyzed customer feedback and sales trends to develop strategies for improving performance.
  • Participated in team meetings to discuss strategies for increasing sales volume.
  • Assisted in designing and implementing direct marketing campaigns.
  • Gathered market intelligence data on competitors' activities and products.
  • Conducted research to identify target markets for new products.
  • Organized events such as trade shows, conferences, and seminars to promote products or services.
  • Provided technical support to customers regarding product usage.

Print Shop Supervisor

Department of Corrections
Salt Lake City, UT
06.2016 - 03.2018
  • Implemented policies and procedures designed to streamline production processes.
  • Organized workflow processes to maximize productivity while minimizing costs.
  • Resolved any issues or complaints from customers regarding their orders or services provided by the print shop.
  • Supervised the production of printed materials in a print shop setting.
  • Performed regular maintenance checks on machines used in the print shop.
  • Guided employees in handling difficult or complex problems.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Maintained inventory levels of supplies needed for printing jobs.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Established quality standards for all printing jobs conducted in the shop.

Printing Press Operator

Jaffa Printing
Salt Lake City, UT
02.2014 - 06.2016
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Met production schedules and throughput yield targets.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Assisted clients in customizing design and layout of business and personal documents.
  • Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
  • Operated printing press to produce printed materials, including brochures, newsletters, and business cards.
  • Reviewed customer proofs for proper layout, color accuracy, and text clarity before beginning a run on the press.

Education

High School Diploma -

Instituto Nacional Santa Tecla
El Salvador Central America
09-1978

Skills

  • Customer Service
  • Strong Leadership Abilities
  • Production Optimization
  • Lean Manufacturing
  • Continuous Improvement Processes
  • Dedication to Product Quality
  • Knowledgeable of Quality Control Standards
  • Quality Assurance Standards
  • Training Skills
  • Maintenance Planning
  • Customer-Centric

Accomplishments

  • In 2016 I worked with the UCI print Shop to become an ISO 9000 Certified. We became ISO Certified by the following year (great accomplishment for printing procedures)

Certification

  • In 2017 I became a licensed Instructor for the Making it Work Program.
  • This is a number of lessons for Incarcerated individuals to teach them soft skills.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

UCI Marketing/Sales Representative

Department of Corrections
03.2018 - Current

Print Shop Supervisor

Department of Corrections
06.2016 - 03.2018

Printing Press Operator

Jaffa Printing
02.2014 - 06.2016

High School Diploma -

Instituto Nacional Santa Tecla

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Mario Fuentes