Mario Garibaldo
Gilroy,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Dispatch Manager
ready2gologistics
San Jose, CA
03.2020 - Current
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
- Oversaw the onboarding process for new drivers; conducted interviews, reviewed background checks and ensured completion of required documents prior to hire date.
- Ensured all vehicles were equipped with necessary tools prior to departure from warehouse.
- Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
- Trained new dispatch staff on company policies, software, and best practices for effective dispatch management.
- Oversaw maintenance scheduling for the vehicle fleet to minimize downtime and maintain safety standards.
- Developed and maintained strong communication lines with drivers to address any issues or changes in real-time.
- Facilitated regular team meetings to discuss performance, challenges, and opportunities for improvement.
Delivery Driver
Oreily's Auto Parts
Gilroy, CA
07.2019 - 03.2020
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Ensured accurate completion of all paperwork associated with deliveries.
- Assisted warehouse personnel in packing orders when necessary.
Education
High School Diploma -
Gilroy High School
Gilroy, CA06-2015
Skills
- Time management
- Conflict resolution
- Effective communication
- Strong leadership
- Staff training and development
- Initiative-taking
- Teamwork and collaboration
- Multitasking capacity
- Fluent bilingual communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Dispatch Manager
ready2gologistics
03.2020 - Current
Delivery Driver
Oreily's Auto Parts
07.2019 - 03.2020
High School Diploma -
Gilroy High School
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