Mario Gonnella
Hammonton,NJ
Summary
Proven Manager with a track record of enhancing customer satisfaction and financial performance at Philly Grill And Pizza. Skilled in client management and policy implementation, adept at problem-solving and adaptability. Successfully managed budgets and cash transactions, achieving significant business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Manager
Philly Grill And Pizza
09.2023 - Current
- Building relationships with clients and finding ways to obtain new clients.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managing cash every night at closing time.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Travel
10.2022 - 08.2023
I moved to Florida with family in this time span and I was working a construction job. We were only here for about 10 months and decided to move back to New Jersey.
Manager in Charge
Coppola Pizzeria
07.2015 - 09.2022
- Building relationships with clients and finding ways to obtain new clients.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managing cash every night at closing time.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Hammonton High School
Hammonton, NJ06.2014
Skills
- Time Management
- Verbal and written communication
- Problem-Solving
- Adaptability
- Client management
- Account management
- Customer and client focus
- Policy Implementation
Timeline
Manager
Philly Grill And Pizza
09.2023 - Current
Travel
10.2022 - 08.2023
Manager in Charge
Coppola Pizzeria
07.2015 - 09.2022
High School Diploma -
Hammonton High School