Mario Gramajo

I started from the entry-level position at the fryer, followed by the kitchen and then cashier until I became a team leader.

• Supervised daily operations to ensure efficient service and adherence to quality standards.
• Trained and mentored new team members on customer service protocols and food safety practices.
• Monitored inventory levels, placing orders as needed to maintain stock availability and minimize waste.
• Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
• Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.

• Delivered food promptly and accurately, ensuring customer satisfaction and repeat business.
• Navigated efficient routes using GPS technology to minimize delivery times.
• Maintained vehicle cleanliness and safety standards to ensure operational efficiency.

• Delivered orders efficiently while adhering to safety and traffic regulations.
• Navigated routes using GPS technology to optimize delivery times.
• Maintained accurate records of deliveries and customer interactions.