Mario House
ORLANDO,FL
Summary
I love interacting with customers and showing them the value of the product or services we are selling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
INTERNET REPAIR AND VOICE
Spectrum
01.2021 - 03.2025
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Technical Support Representative
Asurion
10.2018 - 09.2020
- #2 in sales Verizon from May 2020 to August 2020 (WAH) Work At Home
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Education
BA - Sociology
University of North Florida
Skills
- WPM 60
- Spanish Translator
- Sales
- De-escalate angry customers
Certification
D Class license
Timeline
INTERNET REPAIR AND VOICE
Spectrum
01.2021 - 03.2025
Technical Support Representative
Asurion
10.2018 - 09.2020
BA - Sociology
University of North Florida
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