Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Jimenez

Albuquerque,NM

Summary

Dynamic and results-driven professional with extensive experience at Cavender's Boot City, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction and accuracy in cash handling. Recognized for conflict resolution skills and fostering a positive work environment, contributing to overall store success.

Offering strong problem-solving skills and readiness to learn and grow in supportive environment. Brings ability to quickly grasp new concepts and techniques, combined with foundational understanding of construction safety and material handling. Ready to use and develop skills in measuring and cutting materials.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Cavender's Boot City
10.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Key Holder

Cavender's Boot City
04.2023 - 08.2023
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Cashier

Cavender's Boot City
10.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Contractor

HOM Solutions
05.2022 - 08.2022
  • Enhanced customer satisfaction by providing high-quality carpet installation services.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Received positive feedback from both clients and supervisors due to attention to detail during the carpet installations.

Education

Associate - Criminal Justice

Community College of New Mexico
Albuquerque, NM
05-2026

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development
  • Conflict resolution

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Assistant Manager

Cavender's Boot City
10.2024 - Current

Key Holder

Cavender's Boot City
04.2023 - 08.2023

Cashier

Cavender's Boot City
10.2022 - 02.2023

Contractor

HOM Solutions
05.2022 - 08.2022

Associate - Criminal Justice

Community College of New Mexico

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