Mario Martinez
Fort Lauderdale,FL
Summary
Hardworking employee enthusiastic about learning business management inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Chiropractic Assistant
Central Broward Therapy Center
Pompano Beach, FL
03.2024 - 05.2024
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Cashier
Marshalls
Deerfield Beach, FL
09.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Delivery Driver
Uber Eats
Fort Lauderdale, FL
09.2021 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Cashier
Home Depot
Wilton Manors, FL
09.2020 - 08.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Sales Representative
SunCom Wireless
Coral Springs, FL
09.2019 - 08.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Skills
- Client Account Management
- Account development
- Customer Needs Assessment
- Customer Service
- Competitor research
- Lead Generation
- Cash Handling
- Customer Assistance
- Store Organization
- Product Knowledge
- Inventory Management
- Payment Processing
- Retail Merchandising
- Positive Customer Engagement
- Engaging with Diverse Customers
- Adaptability
- Store Opening and Closing
- Problem-Solving
- Sales floor organization
- Friendly and Helpful
- Creative Thinking
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
Central Broward Therapy Center
03.2024 - 05.2024
Cashier
Marshalls
09.2022 - 08.2023
Delivery Driver
Uber Eats
09.2021 - 08.2022
Customer Service Cashier
Home Depot
09.2020 - 08.2021
Sales Representative
SunCom Wireless
09.2019 - 08.2020