Kassie Alden
Manly,United States
Summary
Experienced with sales team leadership and strategic planning. Utilizes effective sales techniques to drive revenue and improve client satisfaction. Track record of fostering teamwork and achieving sales goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Active Family Chiropractic
Mason City, IA, US
10.2024 - 12.2025
- Assisted in patient intake and scheduling, ensuring smooth clinic operations.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated with chiropractic staff to optimize patient flow and enhance service delivery.
- Developed patient follow-up procedures to increase retention and satisfaction rates.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Owner/Operator
The Farmacy, LLC
Alden, IA, US
04.2018 - 08.2024
- A certified-humane, niche farm where primarily swine are raised. .
- Oversaw daily farm operations and ensured adherence to safety protocols and quality standards.
- Developed and implemented sustainable farming practices to enhance soil health.
- Managed budgeting, financial forecasting, and cost control to optimize resource allocation.
- Analyzed market trends to adapt product offerings and meet customer demand effectively.
- Managed day-to-day business operations.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Assessed income and expenses and adapted plans to improve profit levels.
Financial Advisor and Sales
Webster City Auto Center
Webster City, IA, US
08.2018 - 01.2019
- Developed personalized financial plans to meet client goals and objectives.
- Cultivated strong client relationships through regular communication and follow-ups.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Outside Sales Representative
Fastenal
Falls, IA, US
06.2017 - 10.2018
- The requirements of this position included maintaining current client accounts and increasing sales with current clients.
- Always scouting for possible clients that could benefit from our services offered.
- Delivering product to clients in emergent need situations to maintain customers workflow at the job.
- Assisting customers that come into the Fastenal Store with whatever needs they may have from a bolt assembly to complex tools required to complete a job.
- Coordination of customer orders and outlook to future needs.
Host/Wait staff
Northwestern Steakhouse
Mason City, IA, US
05.2016 - 05.2017
- Helped prepare for evening by setting up tables for proper reservations/sizes/needs.
- Maintain customer bar/wait area.
- Back up waitstaff as needed, stocking and cleaning.
- Keeping waiting customers entertained and happy! Only left my position here because I was moving.
Education
High school diploma or GED -
North Central Junior/High School
Manly, IA05-2000
Technical Degree - Graphic Design
North Iowa Area Community College
Mason City, IAAssociate of Science - Satellite Communications
Community College of The Air Force
San Antonio, TX05-2003
Skills
- Cold Calling
- Sales
- Account Management
- Data Entry
- Inventory Management
- Receptionist
- Quickbooks
- Powerpoint
- MS Office
- Outside Sales
- Locksmith Experience
- Telecommunication
- Cash handling
- Banking
- Typography
- Inside Sales
- Medical terminology
- Communication skills
- Planograms
- Supervising experience
- Time management
- Telephone etiquette
Certification
Driver's License
Timeline
Chiropractic Assistant
Active Family Chiropractic
10.2024 - 12.2025
Financial Advisor and Sales
Webster City Auto Center
08.2018 - 01.2019
Owner/Operator
The Farmacy, LLC
04.2018 - 08.2024
Outside Sales Representative
Fastenal
06.2017 - 10.2018
Host/Wait staff
Northwestern Steakhouse
05.2016 - 05.2017
High school diploma or GED -
North Central Junior/High School
Technical Degree - Graphic Design
North Iowa Area Community College
Associate of Science - Satellite Communications
Community College of The Air Force
Military Service
United States Air Force, United States, E-3, 2001-08-01, 2003-05-01, Satellite and telecommunications
Awards Acknowledgements
I have been awarded top sales in multiple positions and received customer service-related awards.
Personal Information
- Driving License: 842ZZ3327
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer