Mario Martinez

• Managed all daily store operations for a high-volume buy/sell/trade location, overseeing sales, inventory acquisition, and customer experience

• Evaluated, authenticated, and priced incoming product for resale; negotiated trade and cash buyouts to maintain healthy margins and turn rates

• Led, hired, and trained a team of associates on product knowledge, pricing guidelines, loss prevention, and customer service standards

• Controlled inventory flow and merchandising to maximize sell-through, managing pricing strategy, displays, and promotions

• Handled P&L responsibilities including cash management, shrink reduction, and achieving sales/KPI targets set by ownership

• Built customer loyalty through expert product curation, fair trade practices, and community engagement

• Managed daily operations of the Monitor Department, overseeing prep, QC, and deployment of confidence monitors, DSMs, multiviews, and presenter display packages

• Trained and led crew members on setup standards, troubleshooting workflows, and show-site best practices for monitor systems

I work in the video department at PRG, where I handle setup, operation, and teardown of LED walls, projectors, media servers, and playback systems for live events. My day-to-day includes building LED screens, running cable and signal flow, configuring processors like E2/Ascender, loading content, and making sure everything looks pixel-perfect for show. I also troubleshoot video issues on the fly and work closely with lighting, audio, and staging to keep the whole production running smooth.

LED Wall Builds • Media Servers • E2/Ascender • Projectors • Signal Flow • Live Troubleshooting • Cross-Department Support: Monitor/DSM Operation • Comms & Switcher Support