Mario Molina
Las Brisas Restaurant
Laguna Hills,CA
2
Languages
11
years of professional experience
Experienced fine dining professional with a strong record of customer service, communication, and dining room support. Skilled in POS operations, wine pairings, and handling guest concerns with professionalism. Known for mentoring new servers and helping maintain smooth, high-standard service flow.
Work History
Fine Dining Server
7 Years 2 Months- Delivered refined table service while anticipating guest needs and maintaining fine dining standards
- Recommended menu selections, wine pairings, and daily specials to enhance guest experience
- Maintained polished tableside etiquette, silverware setup, and proper course progression
- Adapted service approach to accommodate guests with dietary restrictions, ensuring positive dining experience for all.
- Managed guest concerns promptly, preserving service quality and dining room satisfaction
Fine Dining Server
4 Years 7 Months- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained cleanliness and organization of server station and dining area, adhering to health and safety standards.
Fine Dining Server
4 Years 8 Months- Presented dishes with precision, verifying order accuracy and special request compliance
- Resolved guest complaints with empathy and professionalism, restoring guest satisfaction and loyalty.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Rolled silverware, set up tables and polished glassware and silverware.
- Checked guests' identification before serving alcoholic beverages.
Fine Dining Server
3 Years 3 Months- Recommended wine pairings that complemented menu items, elevating guest dining experience.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Displayed polished appearance, enhancing upscale ambiance for patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma
No Degree - Business Administration
Skills
Fine dining experience
Effective communication
Attention to detail
Customer service excellence
Upscale service techniques
Bilingual communication
Wine service
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Fine Dining Server
Hotel Laguna (LARSEN & FIN ) Restaurant
03.2022 - 10.2026Read More
Fine Dining Server
Las Brisas Restaurant
08.2019 - CurrentRead More
Fine Dining Server
Delizie Ristorante
06.2016 - 09.2019Read More
Fine Dining Server
Vaca Restaurant
01.2016 - 09.2020Read More
El Camino College
No Degree from Business Administration
Read More
Katella High School
High School Diploma
Read More