MARIO MUNOZ
El Paso
Summary
Customer oriented with a passion for health and fitness. Experienced in providing excellent customer service, maintaining a welcoming environment and supporting daily operations.
Overview
6
6
years of professional experience
Work History
Manager
Frontera Mexican Restaurant
El Paso, TX
09.2024 - Current
- Led cross-functional teams to enhance operational efficiency and streamline processes, maintaining customer satisfaction by resolving disputes promptly.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
Delivery Driver
Chick-fil-A, Montwood Location
El Paso, TX
03.2024 - 05.2025
- Also worked from February 2021 - June 2023.
- Delivered orders efficiently and accurately to customers, ensuring exceptional service quality.
- Insured to help team members in store when not taking deliveries and also making sure all customers were taken care of.
- Maintained standards of quality, timeliness, productivity and customer service.
- Assisted in sales at front counter and helped translate for language barrier customers.
Team Member
Supplement Xpress
06.2023 - 03.2024
- Operated register to process payments and collect cash payment for order totals.
- Opened and closed store properly, as well as made deposit's daily when register was over the maximum amount.
- Ensured to always have a good attitude and amazing customer service to help customers with their needs.
- Kept up with all promotions to help sell more in store products.
- Was well educated on all products carried in store to help increase sale production.
Driver
Mister Car Wash
01.2020 - 02.2021
- Inspected and maintained equipment throughout self-service and vehicle wash areas.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Used cleaning, protective and restorative agents to maintain and enhance appearance to over 50 vehicles daily.
- Resolved customer inquiries promptly, enhancing overall satisfaction with services rendered.
- Sold car wash services, and persuaded customers to upgrade their wash package.
Education
Associate of Science - Radiology
El Paso Community College
El Paso, TX05-2028
High School - undefined
Americas High School
01.2019
Skills
- Great customer service
- Fast and efficient Worker
- Organized and time efficient
- Fluent in English and Spanish
- Conflict resolution
- Experienced in sales
LANGUAGES
English
Spanish
Timeline
Manager
Frontera Mexican Restaurant
09.2024 - Current
Delivery Driver
Chick-fil-A, Montwood Location
03.2024 - 05.2025
Team Member
Supplement Xpress
06.2023 - 03.2024
Driver
Mister Car Wash
01.2020 - 02.2021
High School - undefined
Americas High School
Associate of Science - Radiology
El Paso Community College