MARIO PERRI
Customer Service Rep/Valet
Mesa,AZ
Summary
Customer service representative/valet with a commitment to top-notch customer service. Approximately 7 years of experience in customer service/hospitality, and a passion for spreading positivity throughout the workplace and in life. Always striving to take care of business, while maintaining a good mindset in a fun work environment.
Overview
7
7
years of professional experience
Work History
Valet/Customer Service Representative
FreedomPark Airport Valet Services
06.2021 - Current
- Assisting several high-profile clients with their vehicles in multiple different ways (parking the vehicle in a safe place, loading and unloading baggage, providing them with the best customer service possible, gathering flight information, taking payments, moving vehicles from place to place, directing customers to the correct locations, etc)
- Fast-paced working environment with various customer service based activities
Customer Service Representative
Anthem Community Council
05.2016 - 01.2021
- Provided information over the phone as well as in person pertaining to various job responsibilities (assist new and current Anthem residents with information about upcoming youth activity registration, HOA information, Anthem living requirements, general Anthem info, etc)
- Registered residents and their children in a variety of activities (sports leagues, fitness classes, youth summer camp, etc)
- Gave new Anthem residents tours of the facility and discussed qualifications to become an official resident - Checked-in residents to the community center and made sure that memberships were active with no late fees or suspensions
- Treated residents with utmost respect and kindness
- Stepped in as temporary manager when other managers and supervisors were busy
Education
General Studies
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZBachelor of Arts - Psychology
Arizona State University
Tempe, AZ05.2023
High School Diploma -
Boulder Creek High School
Anthem, AZ05.2017
Skills
- Customer Service
- Determination and persistence
- Strong work ethic
- Honesty and integrity
- Kindness
- Positivity
- Ability to work in a fast-paced environment
- Hospitality
- Interpersonal communication
- Communication
- Customer satisfaction
- General technology knowledge
References
- Mark Gatchell from Anthem Community Council (602)-705-7619
- Jodi Claver from Anthem Community Council (602)-697-6317
- Wesley James from FreedomPark Airport Valet Services (623)-203-9971
Timeline
Valet/Customer Service Representative
FreedomPark Airport Valet Services
06.2021 - Current
Customer Service Representative
Anthem Community Council
05.2016 - 01.2021
General Studies
Maricopa Community Colleges - Paradise Valley Community College
Bachelor of Arts - Psychology
Arizona State University
High School Diploma -
Boulder Creek High School
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