Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Skyferaj

Macomb,Michigan

Summary

Driven and efficient professional with a proven track record at Testabarra, adept at multitasking and enhancing guest experiences through exceptional service and a strong work ethic. Skilled in Microsoft Excel and data analysis, I excel in fast-paced environments, consistently ensuring customer satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Server

Testabarra
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Brio Tuscan Grille
08.2022 - 03.2023
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Arts - Economics

Wayne State University
Detroit, MI
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Accounting Principles
  • Organizational abilities
  • Efficient nature
  • Microsoft Office
  • Fast Learner
  • Microsoft Excel Mastery
  • Data Analysis

Languages

Albanian
Native or Bilingual
Spanish
Professional Working

Timeline

Server

Testabarra
03.2023 - Current

Server

Brio Tuscan Grille
08.2022 - 03.2023

Bachelor of Arts - Economics

Wayne State University

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Mario Skyferaj