Mario J Garcia

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to potential customers.
• Exceeded monthly sales targets and quotas consistently.
• Attended trade shows and conferences regularly to increase brand visibility.
• Utilized customer feedback to identify new product opportunities and market trends.

• Increased sales revenue by developing and implementing strategic territory plans.
• Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
• Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
• Established strong relationships with key clients, boosting customer retention rates.
• Training company TSM & TSS, Territory Distributor, Dealers & Service Centers -To Service & warranty pneumatic & cordless power tools
• Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to end users.
• Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
• Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
• Provided exceptional support to existing customers, leading to increased repeat business and referrals.
• Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Prepared sales presentations for clients showing success and credibility of products.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
• Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
• Achieved the Sales of The Year, three years on the row

-from 2009-to 2011.

• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.