Marion Graves

- Assisted customers in selecting flooring materials based on their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels and organized flooring displays for optimal presentation.
- Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
- Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
- Managed and updated product displays to showcase the latest flooring trends and technologies.

Led daily operations of a high-traffic theater location, managing staff scheduling, performance, and workflow to ensure seamless guest experiences.
- Supervised, trained, and mentored team members, fostering a positive work environment and improving employee retention and engagement.
- Performed technical maintenance and repairs on projection and audio systems, minimizing downtime and ensuring high-quality presentations.
- Managed inventory levels, ordering supplies, and reducing waste through efficient stock control and forecasting.
- Oversaw facilities maintenance, ensuring compliance with safety standards and maintaining a clean, functional environment.
- Handled HR responsibilities including hiring, onboarding, disciplinary actions, and performance evaluations.
- Delivered exceptional customer service by resolving escalated guest concerns professionally and efficiently.
- Executed marketing initiatives and promotions to drive attendance and increase revenue.
- Assisted with bar operations, including drink preparation, inventory tracking, and compliance with local regulations.

• Trained and supervised staff to maintain high service standards.
• Managed daily operations and ensured smooth theater functions.
• Monitored inventory levels and ordered supplies as needed.
• Implemented operational procedures to enhance customer experience.