Motivated and hardworking professional with wide experience in customer service who is passionate about working with the public and expanding their experience in all areas including the health care field.
Overview
2026
2026
years of professional experience
2017
2017
years of post-secondary education
Work History
Package Delivery Driver
KRex Transport Inc.
Chicopee
04.2020 - 02.2026
Delivered packages across all parts of Massachusetts, ensuring timely and accurate deliveries that fostered customer satisfaction and trust.
Provided exemplary customer service by addressing inquiries and concerns, leading to lasting relationships with both coworkers and customers.
Built strong rapport with customers through consistent communication and reliability, resulting in measurable improvements in customer loyalty
Assisted in training new drivers on company policies and safe driving practices.
Security Officer
Metro Crime Prevention
Worcester
02.2020 - 04.2020
Responded promptly to alarms and emergencies, coordinating with local authorities.
Maintained detailed logs of incidents, observations, and daily activities.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Checked for safety hazards and took corrective action when necessary.
Maintained a safe and clean environment for patients at all times.
Prevented patient injuries using necessary restraints and appropriate supports.
Documented patrols, sanitation, and incidents that occur on the unit accurately in records.
Assistant to Occupational Therapist
Michele Connor (Leicester Public Schools)
Supported student engagement through interactive learning activities and resources.
Lead therapeutic activities to improve physical strength, coordination, balance, posture, sensory integration skills.
Provided administrative support, including data entry and record management tasks.