Marion Patterson
Fort Collins,CO
Summary
Reliable and motivated college student with experience in customer service, retail, healthcare front desk work, coaching, and team-based environments. Skilled in communication, organization, problem-solving, cash handling, and helping customers in a friendly and professional way. Strong background in working with people, staying calm in busy settings, and supporting both customers and coworkers. Looking to bring a strong work ethic, positive attitude, and dependable service to a retail, grocery, or customer-facing position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Teller County Chiropractic
Woodland Park, Colorado
08.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed high volume of incoming calls, addressing inquiries and delivering exceptional customer service to enhance patient experience.
- Improved patient satisfaction through consistently friendly and efficient service at front desk.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted patients in completing medical forms and documentation to ensure accurate and timely processing.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Maintained cleanliness of waiting room by organizing magazines and disposing of trash.
- Operated and monitored therapeutic equipment to support individualized chiropractic care plans.
Sporting Goods and Outdoors Sales Associate
Walmart
Woodland Park, Colorado
05.2023 - 08.2023
- Cultivated customer relationships to foster loyalty and encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to enhance store visual appeal and engage customers with targeted merchandise.
- Worked in cooperation with the Colorado Parks and Wildlife organization to sell licenses.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Landscaping Crew Member
Remax Realty
Woodland Park, CO
10.2021 - 08.2023
- Executed planting, watering, mulching, and edging of lawns to enhance aesthetic appeal and health of landscapes.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Facilitated team efficiency through effective communication and collaboration on tasks to ensure timely project completion.
4th & 5th Grade Basketball Coach
Woodland Park - Parks and Recreation
Woodland Park
09.2022 - 12.2022
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Fostered sportsmanship with competing teams on- and off-field, enhancing relationships.
- Facilitated leadership development through team captain roles and mentoring younger teammates.
- Acted as a positive role model for team participants and in the community.
- Built strong, cohesive teams by fostering a positive and supportive environment.
- Adjusted coaching style according to each athlete's learning style to maximize potential improvement.
- Boosted player motivation through tailored goal-setting and progress tracking strategies.
2nd & 3rd Grade Basketball Coach
Woodland Park - Parks and Recreation
Woodland Park
09.2021 - 12.2021
- Fostered sportsmanship, teamwork, and respect among players, enhancing team cohesion on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Boosted player motivation by implementing tailored goal-setting and progress tracking strategies.
- Facilitated leadership development for players through team captain roles and mentoring younger teammates.
- Demonstrated positive behavior by encouraging teamwork and ethical play during practices and games.
- Promoted good sportsmanship with competing teams on- and off-field.
- Adjusted coaching style according to each athlete's learning style to maximize potential improvement.
Education
Bachelor of Science - Health And Exercise Science
Colorado State University
Fort Collins, CO12-2026
Skills
- Patient Care & Safety
- Patient Interaction
- Appointment Scheduling
- Patient scheduling
- Communication & Active Listening
- Team Collaboration
- Cross-Cultural Adaptability
- Adaptability & Resilience
- Leadership & Mentorship
Volunteer Experience
- Peer Tutor, Colorado State University, Fort Collins, CO, 09/01/24, 05/31/25, Provided one-on-one tutoring for peers in General Chemistry II and Organic Chemistry I, helping students develop stronger academic skills and confidence.
- Community Outreach Volunteer, Emmaus Fellowship, Woodland Park, CO, 01/01/18, Current, Assisted in organizing and distributing meals, clothing, and supplies to individuals experiencing homelessness.
- Volunteer, A Precious Child, Boulder, CO, 01/01/24, 05/31/25, Supported families experiencing homelessness by organizing, stocking, and distributing clothing, food, and essential supplies.
Certification
- Certified HIPAA Professional (CHP), 08/01/22
- American Red Cross Lifeguarding, 12/01/22
- American Red Cross CPR, 12/01/22
- American Red Cross First Aid, 12/01/22
Languages
English
Full Professional
Timeline
Sporting Goods and Outdoors Sales Associate
Walmart
05.2023 - 08.2023
4th & 5th Grade Basketball Coach
Woodland Park - Parks and Recreation
09.2022 - 12.2022
Front Desk Medical Receptionist
Teller County Chiropractic
08.2022 - Current
Landscaping Crew Member
Remax Realty
10.2021 - 08.2023
2nd & 3rd Grade Basketball Coach
Woodland Park - Parks and Recreation
09.2021 - 12.2021
Bachelor of Science - Health And Exercise Science
Colorado State University