Marion Silvera

• Provide administrative support to physicians and clinical staff to ensure smooth daily operations
• Schedule patient appointments, procedures, and follow-ups using electronic scheduling systems
• Check in and Check out 120+ patients daily
• Maintain accurate patient records within EHR systems in compliance with HIPAA standards
• Verify insurance information and assist with patient registration and documentation
• Scan and upload medical records, insurance cards, and lab requisitions into electronic files
• Manage data entry, document preparation, and record maintenance
• Communicate professionally with patients in person and by phone
• Managed patient scheduling and appointment coordination to enhance office efficiency.
• Facilitated communication between patients and medical staff, improving patient satisfaction.
• Assisted with insurance verification, referrals, and patient intake
• Provided administrative and clinical support to physicians and nursing staff

paperwork

• Trained and mentored new staff on administrative procedures and office policies
• Delegated tasks, monitored workflow, and ensured compliance with standards
• Assisted with scheduling, inventory tracking, and documentation
• Communicated concerns and improvement suggestions to supervisors
• Supported front-desk and administrative operations including scheduling, check-in, check-out, and payments
• Maintained patient charts, updated medical records, and ensured documentation accuracy