Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisa Blackmore

Oakdale,CA

Summary

Compassionate CNA and former server with a student background in hands-on patient care and support, medical terminology knowledge, and proper infection control. Strengths include effective communication, problem-solving skills, and ability to work under pressure.

Overview

9
9
years of professional experience

Work History

Lead Server

Samaritan Village, Inc
Hughson, California
05.2023 - 12.2024
  • Managed opening and closing duties to facilitate restaurant operations.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
  • Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
  • Managed staff of 6 servers, delegating tasks and ensuring timely completion.

Lead Server

Belmare Senior Living
Oakdale, CA
12.2022 - 04.2023
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Server

Applebee's Grill + Bar
Riverbank, CA
04.2016 - 12.2022
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Developed strong and lasting resident relationships.

Education

Certified Nurse Assistant - CNA

Sisu Care
Modesto Post Acute Center
04-2025

High School Diploma -

Oakdale High School
Oakdale, CA
05-2014

Skills

  • Patient care
  • Vital signs monitoring
  • Documenting patient information
  • Team collaboration
  • Multitasking and organization
  • Infection control practices

Timeline

Lead Server

Samaritan Village, Inc
05.2023 - 12.2024

Lead Server

Belmare Senior Living
12.2022 - 04.2023

Server

Applebee's Grill + Bar
04.2016 - 12.2022

High School Diploma -

Oakdale High School

Certified Nurse Assistant - CNA

Sisu Care

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