Summary
Overview
Work History
Education
Skills
Timeline
Server

MARISA HANSEN

GREENWOOD

Summary

Dedicated server with expertise in exceptional customer service, guest engagement, and cash handling. Proven ability to enhance dining experiences through effective communication and efficient operations.

Overview

2
2
years of professional experience

Work History

Server

Fusion
Greenwood, SC
11.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Coordinated food and beverage orders to ensure timely delivery and satisfaction.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Processed payments accurately while ensuring secure handling of cash and credit transactions.
  • Served food and beverages promptly with focused attention to customer needs.

Front of House Manager

Fat Daddy's BBQ
Greenwood, SC
12.2023 - 10.2025
  • Managed daily operations, ensuring smooth front-of-house service and guest satisfaction.
  • Trained and supervised staff, fostering a collaborative team environment.
  • Developed and implemented standard operating procedures for efficient service delivery.
  • Handled guest inquiries and complaints, maintaining high levels of customer service.
  • Assisted in scheduling staff shifts to align with peak dining hours effectively.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.

Education

No Degree - Business Administration

Lander University
Greenwood, SC

High School Diploma -

Cambridge Academy
Greenwood, SC
05-2024

Associate of Science - Business

Lander University
Greenwood, SC
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Team collaboration
  • Supply restocking
  • Food safety practices

Timeline

Server

Fusion
11.2025 - Current

Front of House Manager

Fat Daddy's BBQ
12.2023 - 10.2025

No Degree - Business Administration

Lander University

High School Diploma -

Cambridge Academy

Associate of Science - Business

Lander University
MARISA HANSEN