Marisa Jeffers
Surprise,AZ
Summary
Dependable worker with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
02.2024 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Barista
Dunkin' Donuts
10.2023 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Claims Assistant- Intern
Shelter Insurance
06.2023 - 08.2023
- Assisted with daily administrative tasks such as filing, photocopying and scanning documents.
- Organized and maintained the office's supplies inventory.
- Provided customer service support to internal staff members and external clients.
- Conducted research for various projects related to the company's services.
Shift Leader
Smoothie King
08.2021 - 06.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
Education
High School Diploma -
Williamsville High School
Williamsville, IL05.2023
Skills
- Call Routing
- Cleanliness
- Processing Mail
- Time Management
Timeline
Barista
Dutch Bros
02.2024 - Current
Barista
Dunkin' Donuts
10.2023 - 01.2024
Claims Assistant- Intern
Shelter Insurance
06.2023 - 08.2023
Shift Leader
Smoothie King
08.2021 - 06.2023
High School Diploma -
Williamsville High School