Marisa Lopez
Hollister,CA
Summary
Experienced sales professional with exceptional social skills and background in customer focused jobs. Known for reliability and adaptability contributing to team success and customer satisfaction. Comfortable learning and applying new skills quickly and efficiently.
Overview
8
8
years of professional experience
Work History
Sales Associate
US Foods Chef Store
Sacramento, CA
11.2023 - 08.2025
- Safely loaded and unloaded trucks using hand jack, pallet jack, and forklift.
- Kept warehouse clean and organized by removing debris, returning unused pallets to designated areas, made a cardboard bale and/or plastic wrap when baler was full.
- Opened, shelved and merchandised products in visually appealing and organized displays for optimal sales promotions.
- Reduced waste levels in produce and meat departments with diligent monitoring of expiration dates and rotating products.
- Maintained a clean and organized meat department workspace, making sure meat was properly weighed and tagged.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Kept customers informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Barista
Starbucks Coffee/Target Cafe
Sacramento, CA
07.2021 - 07.2023
- Provided in-depth information on beverage making to guarantee maximum guest satisfaction.
- Regularly completed back inventory and placed accurate orders for both Starbucks and Target Cafe.
- Assisted manager in holiday and seasonal launches which included putting out new merchandise according to company standards, training baristas in new drinks and promoting new food items.
- Supervised shifts and workflow and assigned employees as needed.
- Completed daily cleaning reports and turned them in accordingly.
- Aided in receiving and unloading large stock pallets.
- Cultivated relationships with customers to improve customer satisfaction scores.
- Operated and sanitized commercial machines and equipment to ensure cleanliness and food safety standards.
Keyholder
Ecco Shoes
Gilroy, CA
06.2019 - 11.2020
- Displayed a positive attitude to promote a friendly environment for customers and fellow employees.
- Promoted sales and upsold products to meet weekly company sales goals.
- Completed floor replenishment to ensure size availability.
- Utilized advanced product knowledge to assist customers in selecting products that best fit their needs.
- Balanced the needs of multiple customers simultaneously in a fast-paced environment.
- Submitted sales reports to senior management.
- Trained new associates on day to day procedures and register operations.
- Opened and closed store and prepared bank drop for manager.
- Maintained visually appealing and effective displays for the entire store.
Barista Shift Lead
Mars Hill Coffeehouse
Hollister, CA
02.2018 - 11.2020
- Created pleasant experience through customer service, food and beverage preparation.
- Handled and resolved customer issues and complaints with conflict resolution tactics.
- Completed all point of sale opening and closing procedures including counting contents of register.
- Prepared coffee, bakery items and completed any last minute duties before store opening.
- Built numerous relationships with customers to increase likelihood of repeat business.
- Maintained calm demeanor during high volume periods and events.
- Aided in training 2 new baristas to company standards.
Education
Diploma -
San Benito High School
Hollister, CA06.2018
Skills
- Sales expertise
- Stocking and receiving
- Pallet jack operation
- Excellent people skills
- Multitasking strengths
- Flexible and adaptable
- Teamwork and collaboration
Timeline
Sales Associate
US Foods Chef Store
11.2023 - 08.2025
Barista
Starbucks Coffee/Target Cafe
07.2021 - 07.2023
Keyholder
Ecco Shoes
06.2019 - 11.2020
Barista Shift Lead
Mars Hill Coffeehouse
02.2018 - 11.2020
Diploma -
San Benito High School