Marisa Mendoza
San Diego,CA
Summary
I am a detail-oriented UC San Diego graduate with a degree in Oceanic and Atmospheric Science, currently pursuing a master’s in Ocean and Coastal Management at Arizona State University and looking to advance my career while supporting organizational goals through dedication and strong work ethic. Experienced with managing customer interactions to deliver positive experiences. Utilizes effective communication and problem-solving skills to address customer needs efficiently. Track record of fostering customer loyalty through empathy and consistent support.
Overview
6
6
years of professional experience
Work History
SALES & CUSTOMER EXPERIENCE ASSOCIATE
RagzEnterprises
San Diego, CA
06.2023 - Current
- Demonstrated initiative in managing time sensitive sales tasks and organizing workflow under pressure. Worked closely with fellow team members to meet customer expectations and continually meet consistent target revenues of $10,500 a day.
- Trained 20+ seasonal employees in running our SQUARE POS system, open, close, and how to prioritize customer needs
RESEARCH ASSISTANT
Scripps Institution of Oceanography
La Jolla, CA
01.2025 - 06.2025
- Faculty Supervisor: Dr. Dan Rudnick
- Conducted comparative analysis of remote sensing satellite data with in-situ oceanographic datasets (SPRAY & ARGO) to study upper ocean dynamics, by developed scripts in MATLAB and Python to automate satellite matchup processes, improving speed and consistency of results.
- Produced visualizations and summary statistics for ongoing analysis used in lab publications and mission assessments. Supported the lab's work connected to spraydata.ucsd.edu, contributing to data organization and review.
FRONT DESK RECEPTIONIST
Mono Vista Park
Lee Vining, CA
05.2020 - 06.2023
- Welcomed guests and managed front desk operations, including phone calls, scheduling, and administrative support to ensure smooth daily operations. Maintained accurate records, files, and front-desk documentation Handled check-ins, check-outs, and processed payments, invoices, and basic transaction
Education
Bachelor of Science, BS - Oceanic and Atmospheric Science
UNIVERSITY OF CALIFORNIA SAN DIEGO
06.2025
Master of Science - Coastal and Marine Science Management
ARIZONA STATE UNIVERSITY
Tempe, AZ06-2027
Skills
- Proficient in Microsoft office and Google Workspace
- Scheduling systems & calendar management
- Strong written and verbal communication
- Management positions
- Market research
- ArcGIS Pro, MATLAB, Python
- CRM software
- Teamwork and collaboration
- Social media monitoring
- Problem-solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 3 in the development of a code that produces more accurate gain and offset correction to improve data accuracy in ARGO float spray data used on https://spraydata.ucsd.edu/
Timeline
RESEARCH ASSISTANT
Scripps Institution of Oceanography
01.2025 - 06.2025
SALES & CUSTOMER EXPERIENCE ASSOCIATE
RagzEnterprises
06.2023 - Current
FRONT DESK RECEPTIONIST
Mono Vista Park
05.2020 - 06.2023
Bachelor of Science, BS - Oceanic and Atmospheric Science
UNIVERSITY OF CALIFORNIA SAN DIEGO
Master of Science - Coastal and Marine Science Management
ARIZONA STATE UNIVERSITY