Marisa Potts

• Managed daily operations of 11-bed group home for transitional youth aged 16-22, fostering structured and goal-oriented environment.
• Supervised 13 direct care staff, overseeing scheduling, training, and performance evaluations to ensure high-quality care.
• Maintained household operations including safety protocols, cleanliness, and supply inventory management.
• Provided on-call support for behavioral crises and emergency response, ensuring operational continuity.
• Delivered life skills coaching in education, job readiness, and emotional wellness to facilitate youth independence.
• Developed supportive relationships with residents to enhance self-esteem and promote positive interactions.
• Collaborated with DCF, therapists, and case managers to coordinate individualized care for successful community integration.
• Ensured compliance with agency policies and state regulations through accurate documentation.

• Facilitated daily supervision and engagement for youth in care
• Implemented treatment plans to achieve therapeutic goals for each individual.
• Advocated for youth across health, education, vocational, legal, and family matters.
• Collaborated with therapists, nurses, and educators to provide comprehensive care.
• Maintained a safe environment while fostering accountability through client relationships.

• Established accountability and improved treatment outcomes by cultivating client and family relationships.
• Provided intensive community tracking services that ensured client safety and monitored progress.
• Identified essential community resources to effectively support clients and their families.
• Advocated for clients in health, education, legal, and social matters, promoting their interests.
• Coordinated counseling sessions, both individual and group, ensuring access to necessary clinical services.
• Compiled comprehensive case documentation including detailed assessments and treatment plans.
• Created aftercare plans while linking clients with appropriate community resources.
• Promoted well-being by engaging clients in various recreational activities.

• Provided guidance and training on effective behavior management strategies to camp staff.
• Assisted in implementing tailored plans for individual children's behavioral challenges.
• Intervened during crises to preserve relationships and enhance camper experiences.
• Facilitated communication between campers, staff, and administration to foster understanding.
• Emphasized YMCA values of caring, honesty, respect, and responsibility among campers and staff.
• Cultivated a positive atmosphere to boost morale and support staff effectiveness.
• Informed parents about critical situations and involved them in child support initiatives.
• Ensured accurate documentation and reporting of significant incidents for administrative purposes.

Delivered psychiatric care for patients aged 10 to 17 years.

• Managed safe and therapeutic milieu to enhance patient well-being.
• Participated in individualized treatment planning and implementation of care plans.
• Utilized interpersonal skills to establish and maintain therapeutic relationships.
• Facilitated group therapies to promote peer support and engagement.
• Collaborated effectively as part of an interdisciplinary team.
• Rotated shifts, including days, evenings, weekends, and holidays, to ensure consistent coverage.

• Delivered direct therapy to clients in clinics, homes, and community settings.
• Executed effective strategies to reduce challenging behaviors.
• Taught clients essential skills such as communication, social interaction, and self-help techniques.
• Collected data on client behavior and progress for thorough analysis.
• Collaborated with BCBAs and other professionals to create comprehensive support systems.

• Supervised group home operations and staff serving adolescents with behavioral health needs.
• Developed and implemented daily schedules, crisis response protocols, and therapeutic routines.
• Delivered ARC model interventions to foster resilience and emotional regulation.

• Provided daily support to residents with mental health conditions and behavioral challenges.
• Assisted in implementing individualized treatment plans, including therapy and counseling.
• Supervised resident activities, ensuring safety and responding to crises.
• Facilitated development of essential life skills
• Maintained accurate case records, including notes and progress reports.