Marisa Snow-Parsley
Puyallup,WA
Summary
Experienced Administrative Assistant with nearly 11 years supporting fast-paced dental offices. Skilled in patient scheduling, electronic records management, and customer service. Recognized for reliability, adaptability, and attention to detail. Strong knowledge of dental terminology, HIPAA compliance, and office software. Seeking to leverage expertise in administrative support to contribute to a dynamic team environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Support / Administrative Assistant
South Hill Family Dentistry
Puyallup, WA
09.2020 - Current
- Provide comprehensive administrative support for a fast-paced dental practice.
- Coordinate and schedule patient consultations, procedures, and follow-up appointments
- Maintain accurate electronic records and ensure patient confidentiality.
- Communicate and build relationships with patients to resolve concerns and foster trust.
- Manage multiple priorities and adapt to daily changes in office workflow.
- Ensure compliance with HIPAA and OSHA regulations.
- Operate dental office equipment and support daily clinic operations.
Office Support / Administrative Assistant
King County Public Health
Puyallup, WA
03.2015 - 08.2020
- Supported administrative operations for a large public medical office.
- Managed accurate electronic records and maintained patient confidentiality.
- Assisted with patient scheduling and appointment coordination.
- Collaborated with team to improve communication and workflow processes.
- Adapted quickly to new systems and procedures to manage office workflow efficiently.
Education
Trade school - undefined
Bryman Technical School
Anaheim, CAHigh School Diploma -
El Dorado High School
Fullerton, CA06.1997
Skills
- Oversaw administrative functions, coordinated patient flow and appointment management
- Oversaw efforts to enhance operational efficiency and improve patient experience Collaborated with cross-functional teams to streamline scheduling processes and drive organizational success
- Maintained electronic records to support efficient information retrieval and organizational operations
- Led training sessions to enhance staff understanding of compliance protocols Developed and implemented policies to promote a culture of safety and privacy
- Oversaw customer service initiatives to enhance client satisfaction Cultivated strong relationships with clients through effective communication strategies Championed solutions to improve service delivery and client engagement
- Utilized Microsoft Office and Google Suite to enhance productivity and streamline workflows Led collaborative efforts among diverse teams to drive project completion and enhance operational efficiency
Certification
- Registered Dental Assistant
Timeline
Office Support / Administrative Assistant
South Hill Family Dentistry
09.2020 - Current
Office Support / Administrative Assistant
King County Public Health
03.2015 - 08.2020
Trade school - undefined
Bryman Technical School
High School Diploma -
El Dorado High School