Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

Marisa Wormington

T-Mobile
Marisa Wormington
21
years of professional experience

Fast learner, always up for a challenge, competitive, reliable, responsible, always positive, interpersonal skills, over 20+ years of customer service experience.

Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.

Work History

Retail Store Manager

3 Years 4 Months
T-Mobile | 02.2023 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

General Manager

1 Year 1 Month
Planet Fitness | 12.2021 - 01.2023
  • Manage gym operations, scheduling, deposits, hiring, training, manage maintenance & facility work orders, inspect gym cleanliness, manage sales, guest satisfaction, along with enrollments & numbers.

RETAIL STORE MANAGER

4 Years 11 Months
T-Mobile | 12.2016 - 11.2021
  • Manage store location, schedules, upsell, coaching, sales, inventory, assisting customers, daily paperwork & operations.

RETAIL STORE MANAGER II

4 Years 11 Months
AT&T (My Wireless) | 01.2012 - 12.2016

Manage a store handled schedules, bank deposits, check in inventory, sales, helping out our customers, taking bill payments, up selling, store operations. In charge of managing, training, along with team building, leading a successful team & store.

ASSISTANT MANAGER

2 Years 6 Months
Sonic Drive-In | 07.2009 - 01.2012

ASSISTANT STORE MANAGER

4 Years 7 Months
Chevron | 05.2005 - 12.2009

Education

High school diploma or GED - Business Management

Mc Caelum High School | San Antonio, TX | 01.2004

Skills

Microsoft Office
Assistant Manager Experience
Upselling
Serving Experience
Cash Handling
POS
Host/Hostess
Bartending
Store Management Experience
Shift Management
Restaurant Experience
Merchandising
Inventory Control
Retail Sales
Food Preparation
Food Safety
Cooking
Restaurant Management

LANGUAGES

Spanish

Timeline

Retail Store Manager

T-Mobile
02.2023 - CurrentRead More

General Manager

Planet Fitness
12.2021 - 01.2023Read More

RETAIL STORE MANAGER

T-Mobile
12.2016 - 11.2021Read More

RETAIL STORE MANAGER II

AT&T (My Wireless)
01.2012 - 12.2016Read More

ASSISTANT MANAGER

Sonic Drive-In
07.2009 - 01.2012Read More

ASSISTANT STORE MANAGER

Chevron
05.2005 - 12.2009Read More

Mc Caelum High School

High school diploma or GED from Business Management
Read More
Marisa Wormington