Marise Drake
New Cumberland,PA
Summary
Dynamic Administrative Specialist with proven expertise at Cordier Auctions in delivering exceptional customer service and managing client communications. Skilled in Microsoft Office Suite and team leadership, I excel in data entry accuracy and inventory control, ensuring operational efficiency and client satisfaction. Bilingual in French and Creole, I foster inclusive environments.
Overview
18
18
years of professional experience
Work History
Administrative Specialist
Cordier Auctions
Harrisburg, PA
09.2022 - Current
- Delivered exceptional customer service by assisting clients with contracts, scheduling pickups, and drop-offs.
- Managed client communications and inquiries to ensure timely responses.
- Performed data entry tasks in an accurate and timely manner.
- Monitored inventory levels of office supplies and ordered replenishments when necessary.
- Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
Medical Technician
Harmony @ West Shore
Mechanicsburg, PA
07.2018 - Current
- Assist with daily activities including hygiene, meal assistance, and changing, physical activities.
- Primary Assignment is to accurately administer lifesaving medications within a specific timeline.
- Attention to detail to count and keep track of narcotics and other medication in multiple medication carts and storage areas.
- Administer life saving techniques in the event of an emergency.
- Review Medical records and communicating between pharmacies, hospitals and other healthcare facilities via phone call or email.
Lead Care Manager
Sunrise Senior Living
Washington, DC
06.2008 - 01.2018
- Attends regular meeting, Town Hall, Department Team Meetings, Cross Over, Individualized Service Plan Meetings, and other meeting appropriate.
- Uses independent judgment, provides daily coaching and supports to care managers, prepare/ assists with scheduling and preparing daily assignment sheets.
- Help residents maintain independence, promote dignity and physical safety of each resident adhering to the standards of Resident Rights & Sunrise Principles of Service.
- Provide front desk reception by welcoming visitors and answering all incoming phone calls providing exceptional customer service.
Education
Nursing Certificate Program -
Prince George’s Community College
Maryland01.2008
Skills
- Microsoft Office Suite
- Scheduling software proficiency
- Bilingual (French/Creole)
- Data entry accuracy
- Record management
- Inventory control
- Team leadership
- Staff training and development
References
References available upon request.
Timeline
Administrative Specialist
Cordier Auctions
09.2022 - Current
Medical Technician
Harmony @ West Shore
07.2018 - Current
Lead Care Manager
Sunrise Senior Living
06.2008 - 01.2018
Nursing Certificate Program -
Prince George’s Community College