Mariska Oggs
Summary
Ambitious Receptionist experienced in managing front desk operations and enhancing customer service experiences. Improved efficiency of administrative processes through strong organizational skills and ability to multitask while maintaining professionalism under pressure. Committed to taking on new challenges and contributing to company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Eyedox
Chalmette, Louisiana
02.2025 - Current
- Greeted and assisted clients, fostering a welcoming environment that encouraged positive client experiences.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and coordinated calendars for team members effectively.
- Maintained organized front desk area, ensuring a professional appearance at all times.
- Assisted in the preparation of office materials for meetings and events regularly.
- Provided information about services offered, enhancing client understanding of offerings.
- Coordinated appointment scheduling to enhance team availability and improve client service efficiency.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts, ensuring accurate financial records and timely service.
- Maintained office supplies inventory by checking stock levels and placing orders.
Cashier Team Lead
Breaux Mart Supermarkets
Chalmette
05.2024 - 02.2025
- Supervised cashier team to ensure efficient customer service and operations.
- Trained new cashiers on register procedures and store policies.
- Handled customer inquiries and resolved issues promptly and professionally.
- Managed cash drawer accuracy during shifts and performed audits.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
Education
Chalmette High School
Chalmette, LouisianaSkills
- Front desk management
- Customer service
- Front desk operations
- Appointment scheduling
- Payment processing
- Cash handling
- Document handling
- Multi-line telephone systems
- Office supply management
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Critical thinking
- Calm demeanor
Certification
- CPR CERTIFICATION
- Have been in the healthcare for a year now
- During high school I took classes for EMR AND EKG
- Very understanding and willing to learn anything new
Affiliations
- Did the summer show in Chalmette and would help the kids and any one who needs help or just need someone to be there
- My mom is a 5th grade teacher and I would help her and her friends set up there classes and make sure everything was ready for there students
- I used to help out during festivals with the different booths and with anyone else that needed someone to help work the booth
References
References available upon request.
Timeline
Receptionist
Eyedox
02.2025 - Current
Cashier Team Lead
Breaux Mart Supermarkets
05.2024 - 02.2025
Chalmette High School