Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marisol Aguilar

Lewisville,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Server

The Famous Toastery
10.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Cash Office Clerk

Lowes Foods
02.2022 - 09.2023
  • Received and processed payments from customers in the form of cash, checks, credit cards and money orders.
  • Balanced daily cash register totals to ensure accuracy of transactions.
  • Counted and verified currency, coins and checks received during shift.
  • Issued refunds and change due to customers accurately and timely.
  • Assisted customers with inquiries related to payment methods accepted by the store.
  • Resolved customer complaints in an efficient manner while maintaining professionalism.
  • Provided support to other departments when needed regarding cashiering functions.
  • Reported any suspicious activity or theft immediately to management team.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Maintained a high level of customer service while ensuring customer satisfaction.

Personal Shopper

Lowes Foods
02.2022 - 09.2023
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Processed payments for purchased items using cash registers or other payment systems.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Collaborated with store management team to ensure appropriate inventory levels were maintained.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Satisfied customers with quick, accurate service under tight deadlines.

Education

Associate of Science -

Forsyth Technical Community College
Winston-salem, NC
12.2024

High School Diploma -

Middle College Of Forsyth County
Winston-salem, NC
05.2023

Skills

  • Critical Thinking
  • Cash Management
  • Attention to Detail
  • Sales Proficiency
  • Product Knowledge
  • Delivery Management
  • Physical Stamina
  • Hospitality Service Expertise

Languages

Spanish
Native or Bilingual

Timeline

Server

The Famous Toastery
10.2023 - Current

Cash Office Clerk

Lowes Foods
02.2022 - 09.2023

Personal Shopper

Lowes Foods
02.2022 - 09.2023

Associate of Science -

Forsyth Technical Community College

High School Diploma -

Middle College Of Forsyth County

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Marisol Aguilar