Marisol Casas
Running Springs,CA
Summary
Adaptable Property Manager experienced in recruiting, customer service, and financial management. Delivered improved staff performance and enhanced company morale through effective leadership and collaboration. Focused on maintaining operational efficiency and driving professional growth.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Postcard Cabins
Running Springs, California
09.2023 - Current
- Identified cost-saving opportunities and improved operational efficiency.
- Implemented marketing strategies that enhanced brand awareness and drove revenue growth.
- Managed team schedules and performance evaluations to optimize workforce productivity.
- Evaluated current processes within the outpost to identify areas of improvement.
- Mitigated business risks by working closely with staff members and assessing performance.
- Ensured compliance with company policies, procedures, and regulations.
- Coordinated daily functions to maintain efficiency and productivity.
- Collaborated with other departments within the organization to coordinate projects.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Property Manager
Golden Bell
San Bernardino, California
01.2014 - 04.2023
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic property inspections to ensure compliance with safety regulations and meet tenant requirements.
- Processed evictions in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Advised property owners on improvements and investments to enhance property value.
- Supervised property staff to ensure efficient operations and high-quality tenant service.
- Drafted and monitored budgets for overall maintenance and operations.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Developed and implemented marketing plans to effectively promote vacant units through online listings and print media.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Met with committees to discuss and resolve legal and environmental issues.
- Prepared detailed eviction notices in compliance with local housing laws and regulations.
- Arranged and attended court hearings to facilitate legal eviction processes.
Assistant Finance Manager
Quick Auto Funding
01.2013 - 12.2013
- Oversaw loan processing to ensure compliance with regulations and policies.
- Reviewed customer applications for auto loan products and verified creditworthiness.
- Negotiated terms of loans with customers, including interest rates, repayment schedules, and other conditions.
- Monitored current loans for delinquency or default status.
- Identified process improvement opportunities within the loan application process.
- Coordinated with underwriting teams to streamline decision-making processes.
- Collaborated with sales teams to enhance customer experience and satisfaction.
- Cultivated relationships with external partners to increase referral opportunities for auto loans.
- Negotiated terms with vendors to streamline payment processes and enhance financial efficiency.
- Analyzed products and services against market competition to recommend strategic updates.
- Provided training and guidance to junior staff members in the areas of loan origination and collections processes.
Education
CPM - Property And Real Estate Management
Institute of Real Estate Management
Chicago, IL06-2014
Skills
- Operations management
- Project management
- Process improvement
- Operational strategy
- Performance evaluation
- Budget control
- Inventory control
- Procurement
- Financial reporting
- Compliance management
- Market analysis
- Sales strategy
- Customer retention
- Brand development
- Training development
- Team leadership
- Teamwork and collaboration
- Effective communication
- Problem solving
- Project management
Timeline
Assistant General Manager
Postcard Cabins
09.2023 - Current
Property Manager
Golden Bell
01.2014 - 04.2023
Assistant Finance Manager
Quick Auto Funding
01.2013 - 12.2013
CPM - Property And Real Estate Management
Institute of Real Estate Management