Marisol Cordova

• Interacted with customers by phone, email, or in-person to provide information.

• Schedule appointments for clients

• Dispatch drivers

• Daily cash reconciliation and monthly invoice billing

• Operate various vehicles on assigned routes; pick up and deliver passengers to destination
• Assist passengers on and off vehicles when necessary; operate wheelchair lift and assist disabled passengers as needed
• Receive fares and maintain a accurate accounting of receipts

• Sorted materials such as metals, glass, wood, paper, cardboard, or plastic into appropriate containers
• Operated balers, forklifts, and a bobcat
• Kept bale logs up to date for shipping
• Answered questions and concerns the public had about recycling

• Assisted residents with mental retardation in a group home setting
• Documented assigned residents behavior and daily objectives into progress notes
• Assisted residents into the community to be active citizens

• Supervised clients with drug and alcohol dependency
• Documented clients daily mood and behavior
• Assisted clients with self-administering their medications
• Assisted clients with admission and discharge from the program

• Answered inbound calls
• Placed orders for callers from various catalogs, infomercials, and online companies
• Name captured
• Answered questions about products

• Answered inbound calls
• Activated new land line phone services
• Answered questions about services offered
• Took payments and assisted with billing questions

• Answered inbound calls
• Answered questions about services and phones
• Activated phone service
• Took payments and assisted with billing questions
• Assisted clients with troubleshooting phones