Marisol Garcia
Orlando,FL
Summary
Driven by a results-focused approach, I leveraged my expertise in HIPAA compliance and patient confidentiality at Orlando Dermatology to enhance patient satisfaction and streamline insurance verification processes. My knack for attention to detail and strong communication skills fostered significant improvements in operational efficiency and patient trust. Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Insurance Verification Specialist /Certified Medical Assistant
Orlando Dermatology
01.2024 - Current
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
- Increased patient satisfaction by promptly addressing concerns regarding insurance coverage or billing issues.
Sales and Events Marketing Manager
World Wide Management
01.2023 - 12.2023
- Utilized data-driven insights to refine targeting efforts for promotional materials, resulting in higher conversion rates from prospects to customers.
- Strengthened relationships with key clients, securing repeat business and fostering ongoing partnerships.
- Managed budgets for multiple events simultaneously, ensuring cost-effectiveness without compromising the overall experience.
- Enhanced brand awareness through managing and executing high-impact, targeted marketing campaigns.
- Collaborated with internal teams to develop cohesive marketing messages that resonated with target audiences.
- Leveraged social media platforms to increase visibility, drive engagement, and generate leads for upcoming events.
- Increased sales revenue by developing and implementing strategic marketing plans for events and promotions.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Event Decorator
Balloon Baby And Co (I'M THE OWNER)
12.2019 - Current
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
- Presented design proposals to clients to establish clear project expectations and goals.
- Conducted client consultations to understand requirements and preferences.
- Devised project budgets to track expenses and avoid cost overruns.
Medical Assistant
Dr. Robert Law
02.2019 - 11.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Certified Medical Assistant - Family Practice
Florida Technical College
Orlando, FL06.2019
Skills
- Attention to Detail
- Patient confidentiality
- HIPAA Compliance
- Insurance Coverage Verification
- Eligibility Determination
- Data entry proficiency
- Data Entry and Review
- Coordination and Scheduling
- Patient contact
- Skilled in TEBRA, MEDI SOFT, KAREO
Languages
Spanish
Limited Working
Timeline
Insurance Verification Specialist /Certified Medical Assistant
Orlando Dermatology
01.2024 - Current
Sales and Events Marketing Manager
World Wide Management
01.2023 - 12.2023
Event Decorator
Balloon Baby And Co (I'M THE OWNER)
12.2019 - Current
Medical Assistant
Dr. Robert Law
02.2019 - 11.2019
Certified Medical Assistant - Family Practice
Florida Technical College
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