Offering strong interpersonal skills and keen ability to learn and adapt quickly within a dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Extra Space Storage
New York, NY
07.2025 - 12.2025
Responsible for building customer relationships through in-person and phone interactions, and presenting a structured sales process
Supported the daily operations of one or more self-storage locations, including opening and closing the facility
Performed daily site safety inspections, including lock checks
Prepared, monitored, and processed invoices and expense reports with meticulous attention to detail
Addressed and resolved customer concerns related to billing, security, auctions, and proper site usage
Handled cash transactions, followed up on delinquent payments, processed customer payments, and completed daily bank deposits
Maximized sales objectives through unit rentals, unit insurance, and moving supplies
Supported inventory management through accurate tracking and organization of storage units.
Administrative Assistant
Grow Op Farms
Spokane Valley, WA
07.2022 - 10.2023
Managed daily office operations, ensuring efficient workflow and communication among team members
Established and maintained a filing system, sorted and directed mail, and maintained an accurate calendar for the agriculture department as needed
Assisted with vendor and client requests on behalf of the agriculture leadership, including email and telephone communications
Maintained office supplies inventory by monitoring stock to determine inventory level, anticipating needed supplies, and placing expediting orders for supplies
Scheduled job interviews for eligible candidates using Indeed
Ensured compliance with regulatory standards and internal policies through thorough audits and assessments
Ensured timely completion of projects with diligent task prioritization, delegation, and followup
Education
Bachelor of Science - Computer Science and Information Security
John Jay College of Criminal Justice
New York, NY
09-2028
Associate of Applied Science - Computer Network Technology
Borough of Manhattan Community College
New York, NY
07.2021
Skills
Customer service
Microsoft office expertise
Scheduling and coordinating
Computer skills
Teamwork and collaboration
Organizational skills
Reporting and documenting
Time management
Conflict resolution
Inventory management
Timeline
Assistant Manager
Extra Space Storage
07.2025 - 12.2025
Administrative Assistant
Grow Op Farms
07.2022 - 10.2023
Bachelor of Science - Computer Science and Information Security
John Jay College of Criminal Justice
Associate of Applied Science - Computer Network Technology