Summary
Overview
Work History
Education
Skills
Summary Of Qualification
Timeline
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Marisol Lopez-Staples

Summary

Dynamic MAC Manager at Bloomingdale's with a proven track record in sales and marketing strategies, driving brand awareness and enhancing customer loyalty. Skilled in event coordination and proficient in managing clientele databases, I excel in creating tailored beauty experiences while maintaining compliance with health and safety guidelines.

Overview

15
15
years of professional experience

Work History

MAC Manager

Bloomingdales
Sherman Oaks
04.2024 - Current
  • Coordinated freelancer and vendor management to create a positive team atmosphere through effective coaching.
  • Developed and implemented monthly events and new product launches, focusing on display maintenance.
  • Ordered and maintained inventory levels, ensuring continuous product availability for clientele needs.
  • Conducted analysis of weekly and monthly sales metrics to identify trends in profit and expenses.
  • Engaged in weekly management meetings while liaising with the MAC Executive Director and regional trainers.
  • Participated in monthly makeup workshops to review industry trends and innovations.
  • Managed clientele database for upcoming events and product launches, enhancing communication strategies.
  • Ensured compliance with regulatory requirements and industry standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provide direct customer service to clientele, assessing skin care needs, providing consultation, applying products, and referring for facials as appropriate.

Independent Beauty Consultant/Stylist

Maa.sol MUA
Sacramento & Los Angeles area
07.2010 - Current
  • Personal stylist, makeup, hair, and wardrobe for personal and on-set shoots.
  • Collaborated with clients and photographers to effectively elucidate the brand and merchandising for styling purposes.
  • Market and promote the latest brands and trends for makeup and wardrobe.
  • Provided personalized advice and consultations on makeup looks for clients.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Handled appointment booking, canceling and rescheduling.
  • Ensured compliance with company policies regarding health and safety regulations.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Assisted clients with color matching, skin tone selection, and application techniques.
  • Created custom looks for clients based on their individual style, body type, and personality.

Senior MAC Artist

Ulta Beauty
Los Angeles
12.2016 - 04.2024
  • Coached sales associates on product knowledge and application to enhance performance.
  • Coordinated improvement meetings and new product launch events with product associates.
  • Updated knowledge of industry standards, trends, and techniques to optimize aesthetic services.
  • Maintained effective clientele database for marketing new product launches and trends.
  • Designed customized makeup looks to meet client specifications and satisfaction.
  • Provided personalized advice to customers regarding the selection of products appropriate for their needs.
  • Maintained an extensive knowledge of current makeup trends and techniques.
  • Participated in continuous education workshops to stay updated on makeup advancements.
  • Trained and mentored new makeup artists.
  • Maintained a clean and sanitary work area in accordance with health regulations.
  • Created brand awareness through sharing and demonstration of product knowledge.
  • Enhanced natural beauty, focusing on highlighting individual features.
  • Demonstrated makeup application techniques to clients based on individual features and preferences.
  • Researched current trends in beauty industry while staying informed about new technologies available.
  • Promoted sales events and product launches to customers.

Administrative Clerk

Apple One Temp. Agency
Los Angeles
09.2022 - 01.2023
  • Company Overview: Stockwell, Harris, Woolverton, & Fox Firm, Department of Human Assistance (DHA).
  • Sort, scan, and electronically distribute incoming mail and deliveries.
  • Assist with various administrative projects, including uploading and saving documents in the electronic document management system, such as ProLaw and Foundation.
  • Process, sort, and verify an average of 2,000 confidential medical and personnel files.
  • Maintain calendars for medical appointments, depositions, and court proceedings.
  • Back up reception coverage, assist with greeting visitors, and parking validation.
  • Trained new staff
  • Completed expense reports and submitted requests for equipment and merchandise needed.
  • Stockwell, Harris, Woolverton & Fox Firm, Department of Human Assistance (DHA).

Education

High School Diploma -

Sacramento High School
Sacramento, CA

Certificate of Cosmetology -

Sacramento City College
Sacramento, CA

Skills

  • Excellent written and oral communication skills in customer service, training, and conflict resolution
  • Sales and marketing strategies expert
  • Identifying clientele-specific skin care needs
  • Creative, versatile, flexible, and open to innovative ideas and trends, with exceptional attention to detail
  • Knowledge and practice of health and safety guidelines
  • Proficient in multiple databases
  • Clientele database management
  • Visual merchandising
  • Professional demeanor
  • Organizational skills
  • Goal setting
  • Reporting and documenting

Summary Of Qualification

Highly motivated individual with 10+ years of experience providing excellent customer service in multiple capacities seeking an opportunity to enhance my skills and grow within an agency/organization.

Timeline

MAC Manager

Bloomingdales
04.2024 - Current

Administrative Clerk

Apple One Temp. Agency
09.2022 - 01.2023

Senior MAC Artist

Ulta Beauty
12.2016 - 04.2024

Independent Beauty Consultant/Stylist

Maa.sol MUA
07.2010 - Current

High School Diploma -

Sacramento High School

Certificate of Cosmetology -

Sacramento City College

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Marisol Lopez-Staples