Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marisol Ornelas

Las Vegas,NV

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate, DSW-Designer

Shoe Warehouse
10.2021 - 06.2023
  • Preformed customer assistance in fast-paced retail environment including handling money and data entry
  • Position included standing for long periods of time as well as warehouse labor that required regularly lifting 50 pounds or more
  • Intaking new inventory and assuring quality as well as preparing outgoing inventory
  • Familiarity with shipping requirements
  • Responsible for using internal sales systems including web sales systems and computer literacy.

Vet Receptionist

SUN CITY ANIMAL HOSPITAL
08.2020 - 05.2021
  • Greeted customers and patients warmly and genuinely
  • Assisted in signing in/out patients and customers
  • Managed over 50 incoming calls, directed visitors and took messages
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures
  • Addressed questions and complaints
  • Checked insurance information
  • Documented Medical records
  • Faxed, copied, and scanned documents containing sensitive information
  • Managed mail, medical histories and medical forms
  • Sent prescriptions to appropriate department
  • Provided emotional support for clients in high stress environment

Receptionist

Advanced Aesthetics The Salon
08.2017 - 03.2020
  • Customer Service for hair salon and med spa
  • Provided information on procedures, both in haircare and medical spa
  • Took inventory of ordered supplies
  • Responsible for managing schedules of multiple hair stylists simultaneously, collecting weekly rent payments from salon's leased spaces, and documenting these transactions.

Education

High school diploma -

Palo Verde
Las Vegas, NV
2016

Skills

  • Strong customer service skills
  • Responding to customer situations with sensitivity
  • Identifying and resolving common customer or client issues
  • Using basic scheduling and organizational skills in office setting
  • Tendency to be reliable, dependable, and act with integrity at work

Certification

Barbicide Certified

Timeline

Sales Associate, DSW-Designer

Shoe Warehouse
10.2021 - 06.2023

Vet Receptionist

SUN CITY ANIMAL HOSPITAL
08.2020 - 05.2021

Receptionist

Advanced Aesthetics The Salon
08.2017 - 03.2020

High school diploma -

Palo Verde
Marisol Ornelas