Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisol Pulido

Downey,CA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

4
4
years of professional experience

Work History

Rx Relief

Pharmacy Tech
01.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.

GROCERY OUTLET

CASHIER
04.2020 - 02.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.

PETCO

Customer Service Represenative
05.2019 - 04.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

COACH

Cashier Customer Service
09.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.

Education

Associate of Science - Pharmacy Technician

Downey Adult School
Downey, CA
04.2019

Skills

  • Active Listening
  • Room Inventory
  • Problem Analysis
  • Customer Loyalty
  • Customer Preferences
  • Critical Thinking
  • Credit Card Payment Processing
  • Microsoft PowerPoint
  • Staff Training

Languages

Spanish
Full Professional

Timeline

Rx Relief

Pharmacy Tech
01.2021 - Current

GROCERY OUTLET

CASHIER
04.2020 - 02.2022

COACH

Cashier Customer Service
09.2019 - 03.2021

PETCO

Customer Service Represenative
05.2019 - 04.2021

Associate of Science - Pharmacy Technician

Downey Adult School

Similar Profiles

CREATE PROFILE
Marisol Pulido