Marisol Rodriguez
Providence Health & Services
College Place,WA
2
Languages
1
Certification
15
years of professional experience
Versatile Healthcare Professional with a strong background in patient admissions, registration, and direct patient monitoring. Skilled in maintaining healthcare compliance and improving daily operations through clear communication and organization. A reliable team player who adapts quickly to new tasks and works closely with medical teams to ensure patient safety and care.
Work History
Patient Sitter
6 Months- Monitored patient behavior and provided companionship to enhance emotional well-being.
- Assisted nursing staff with daily activities and patient care needs.
- Documented patient observations accurately to support clinical team in care decisions.
- Communicated effectively with patients to ensure comfort and address concerns.
- Maintained clean and safe environment, adhering to health regulations and protocols.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
Patient Financial Counselor
1 Year 8 Months- Facilitated financial counseling sessions to assist patients with insurance benefits and payment options.
- Assisted patients with financial assistance application.
- Washington and Oregon Medicaid navigator.
- Analyzed patient financial data to determine eligibility for various financial aid resources.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Completed clerical and data entry tasks to optimize financial procedures.
Patient Access Registrar
7 Years 2 Months- Managed patient check-in processes, ensuring accurate and efficient registration.
- Assisted in maintaining accurate electronic health records, contributing to data integrity.
- Trained new registrars in operational procedures and best practices for emergency department workflows.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Switchboard/ Phone operator
- Provided exceptional customer service by assisting callers with inquiries and routing them appropriately. Medical codes announced in timely manner.
Float Receptionist
1 Year 4 Months- Scheduling, scanning/filing/faxing, data entry, switchboard phone operator, Spanish interpreter, and customer service.
House Keeping
7 Months- Customer service, assist guest, collect and dispose of trash, vacuum/sweep/ mop floors, change linen, time management, and organizing.
Instructor/Caregiver
3 Years- Organizing, medication administration, cleaning household, food preparation, and charting.
Education
Certification - Phlebotomy
High School Diploma
Skills
Front desk operations
Telephone etiquette
Payment collection
Time management
Certification
- CPR certified
- Phlebotomy certification
- Washington/Oregon health plan navigator
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Sitter
Providence Health & Services
02.2026 - CurrentRead More
Patient Financial Counselor
Providence St. Mary Medical Center
04.2024 - 12.2025Read More
Patient Access Registrar
Providence St. Mary Medical Center
02.2017 - 04.2024Read More
Float Receptionist
Walla Walla Clinic
10.2015 - 02.2017Read More
House Keeping
The Marcus Whitman Hotel & Conference Center
03.2015 - 10.2015Read More
Instructor/Caregiver
Valley Residential Services
03.2011 - 03.2014Read More
Santa Fe High School
High School Diploma
Read More
Walla Walla Community College
Certification from Phlebotomy
Read More