Marisol Vasquez
Laredo
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Store Manager
Journeys
Laredo
2022.10 - 2026.04
- Managed daily store operations and supervised a team of 12 employees
- Managed scheduling, cash handling, and inventory organization for operational efficiency
- Trained and coached staff to enhance performance and service quality
- Delivered excellent customer service and fostered a positive guest experience
- Assisted customers with questions, concerns, and product recommendations
- Maintained professional communication with customers and team members
Cashier
Titos Snack
Laredo
2018.05 - 2022.05
- Greeted customers and delivered exceptional service to enhance shopping experience
- Processed transactions accurately and balanced cash drawers
- Addressed customer concerns promptly to ensure satisfaction and loyalty
- Assisted with opening duties and organized work areas to ensure smooth operations
Bank Teller
IBC Bank
Laredo
2021.06 - 2021.08
- Assisted customers with banking transactions and account services, enhancing customer satisfaction
- Handled cash accurately while maintaining confidentiality, ensuring security and trust
- Provided professional customer support in fast-paced environment, resolving issues efficiently
Cashier
Jack in the Box
Laredo
2019.05 - 2021.06
- Processed customer orders and managed cash/card transactions accurately
- Coordinated front counter operations with food preparation tasks
- Maintained positive communication with customers and coworkers
- Addressed customer concerns promptly to maintain service efficiency
Education
Lyndon B Johnson High School
Laredo, TxAssociate of Science -
Laredo Community College
Laredo, TX 2018.05 - 2021.05
Skills
- Inventory management
- Cash Handling
- Scheduling & Organization
- Front Desk Support
- Customer Service
- Phone Communication
- Office software
- Multitasking
- Team Leadership
- Attention to Detail
- Conflict Resolution
- Bilingual (English & Spanish)
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Store Manager
Journeys
2022.10 - 2026.04
Bank Teller
IBC Bank
2021.06 - 2021.08
Cashier
Jack in the Box
2019.05 - 2021.06
Cashier
Titos Snack
2018.05 - 2022.05
Associate of Science -
Laredo Community College
2018.05 - 2021.05
Lyndon B Johnson High School