Marissa Adams
Ashland
Summary
Dedicated professional with a background in pharmacy and financial investigations. Proven ability to analyze transactions, ensure compliance, and maintain accurate records. Eager to leverage expertise in medication management and customer relationships to improve patient outcomes.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
City Drug Store
Presque Isle
09.2025 - 12.2025
- Streamlined preparation and dispensing of medications for patients in collaboration with pharmacists.
- Maintained accurate inventory records for medications and supplies, ensuring availability.
- Processed prescription orders efficiently using pharmacy management software.
- Educated patients on proper medication usage and potential side effects to enhance safety.
- Managed cash transactions and processed insurance claims for prescriptions accurately.
- Prepared medications by counting, pouring, labeling, and verifying doses prior to dispensing.
AML Financial Crimes Investigator
TD Bank
Remote
01.2020 - 01.2025
- Analyzed customer transactions to identify potential money laundering activities.
- Conducted thorough investigations into suspicious activity reports for regulatory compliance.
- Prepared detailed reports summarizing findings for management review and action.
- Researched international sanctions lists in order to identify individuals or entities subject to restrictions.
- Maintained fraud analysis models to improve functionality of company systems.
Senior Fraud Analyst
Barclaycard US
Wilton
08.2015 - 05.2019
- Conducted investigations on suspicious transactions and flagged potential fraud cases.
- Reviewed customer accounts for anomalies and inconsistencies in transaction history.
- Trained junior analysts on fraud detection techniques and investigative procedures.
- Prepared reports summarizing findings from investigations for management review.
- Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
- Responded quickly to customer inquiries about possible fraudulent activity on their accounts.
Store Manager
Dunkin Donuts
Auburn
10.2014 - 05.2015
- Managed daily operations of high-traffic coffee and donut store.
- Oversaw inventory management and product ordering processes.
- Trained and supervised staff on customer service best practices.
- Developed staff schedules to optimize productivity during peak hours.
- Recruited, trained and supervised new employees.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Ensured compliance with health and safety regulations consistently.
Education
High School Diploma -
Lincoln Academy
Newcastle, ME06-2005
Some College (No Degree) - Medical Office Management
Kaplan University
Augusta, MESkills
- reporting and documentation
- effective communication
- attention to detail
- transaction analysis
- team collaboration
- problem solving
- Client relationship management
- Training and development
- Time management
- Customer service
Accomplishments
Wow Award (Won 2 Years In A Row)- Nominated by management. Picked for award over a pool of 40 other nominees.
Timeline
Pharmacy Technician
City Drug Store
09.2025 - 12.2025
AML Financial Crimes Investigator
TD Bank
01.2020 - 01.2025
Senior Fraud Analyst
Barclaycard US
08.2015 - 05.2019
Store Manager
Dunkin Donuts
10.2014 - 05.2015
High School Diploma -
Lincoln Academy
Some College (No Degree) - Medical Office Management
Kaplan University