Marissa Alvarado
Whittier,CA
Summary
Professional with track record in healthcare enrollment and administration. Skilled in navigating MediCaid regulations, ensuring compliance, and supporting beneficiaries through enrollment process. Strong focus on team collaboration and effective communication, adapting to evolving requirements while consistently achieving results. Known for reliability, attention to detail, and committed to surpassing company-set goals.
Overview
10
10
years of professional experience
Work History
Enrollment Specialist
Via Care Community Health Center
Los Angeles, CA
11.2024 - Current
- Managed patient enrollment processes to ensure compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to streamline onboarding procedures for new patients.
- Analyzed enrollment data to identify trends and improve outreach strategies for underserved populations.
- Managed complex case resolutions, providing personalized support to ensure successful enrollments.
- Maintained strict confidentiality of member information, adhering to HIPAA guidelines and company privacy policies.
- Established strong relationships with healthcare providers, facilitating seamless coordination during the enrollment process.
Sales Associate
Northgate Market
South Gate, CA
05.2021 - 10.2024
- Processed customer transactions accurately and efficiently, ensuring positive shopping experiences.
- Trained new cashiers on point-of-sale systems and customer service protocols, improving team performance.
- Monitored cash drawer balances regularly to ensure accuracy and compliance with company policies.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Design and Product Development
CUDFEST
Los Angeles, CA
07.2019 - 07.2023
- Led design projects from concept through execution, ensuring alignment with client goals and branding standards.
- Collaborated with cross-functional teams to develop innovative design solutions that enhance user experience.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Designed eye-catching promotional materials, driving increased event attendance and participation rates.
- Created sketches and technical drawings to present design concepts to clients.
Assistant Manager
Little Caesars
South Gate, CA
09.2016 - 05.2021
- Led team in daily operations, ensuring adherence to quality and safety standards.
- Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
- Trained new staff on customer service protocols and operational procedures, enhancing team performance.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
High School Diploma -
Skills
- Documentation management
- Reporting and analytics
- Cross-functional teamwork
- Exceptional communication
- Document scanning
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Enrollment Specialist
Via Care Community Health Center
11.2024 - Current
Sales Associate
Northgate Market
05.2021 - 10.2024
Design and Product Development
CUDFEST
07.2019 - 07.2023
Assistant Manager
Little Caesars
09.2016 - 05.2021