Marissa Barbosa
Bruceville Eddy,TX
Summary
Highly motivated disciplined and reliable professional with experience in managing high security operations and enforcing regulations within facilities. Skilled in crisis intervention, conflict resolution, and team leadership, dedicated to contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency. Offering to work both independently and as a collaborative member of team improvement, processes and meet organizational goals.
Overview
22
22
years of professional experience
Work History
Correctional Officer- IIP
Texas Juvenile Justice Department
Mart, Texas
06.2024 - Current
- Maintained order in the facility by monitoring inmate behavior and intervening when necessary.
- Enforce rules and regulations while maintaining a safe environment for inmates and staff.
- Interact with inmates in an effort to reduce tension and maintain a peaceful atmosphere within the facility.
- Provide guidance and coaching to help Youth adjust to their new environment and develop life skills needed upon release from facility.
- Supervise youth/Inmates during meals, recreation time, education, medical visits, and other activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Serve as a role model for inmates by demonstrating positive behavior
- Contribute innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Volunteer Firefighter
Bruceville Eddy Volunteer Firefighter
Bruceville Eddy, USA
01.2019 - Current
- Respond quickly to emergency calls, providing distinguish of fires and medical aid where necessary.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Provided support during hazardous material incidents, including cleaning up spills and containing the area.
- Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
- Prepared detailed reports summarizing findings from investigations into causes of fires.
- Investigated suspicious blazes in order to identify possible arsonists.
- Interacted professionally with victims, witnesses and other personnel associated with an incident.
- Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
- Communicate with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Follow all applicable laws and safety regulations while driving fire trucks/ apparatus.
Self Employed
Ontology Life Coach
Bruceville-Eddy, Texas
01.2017 - Current
- Actively engage with clients online and in the community
- Use positive communication strategies to encourage customers to work and achieve their objectives
- Monitor, evaluate, and collect data on client's progress and targeted skills
- Explain to clients how to manage their daily tasks, help them develop autonomy and progress in life
- Work face-to-face or in small groups to assist clients with specific challenges with basic skills
- Set up meetings with clients on a weekly or monthly basis
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached clients and engaged in conversation through use of effective interpersonal and people skills.
Armed Security Supervisor
Allied Universal Security Services
Waco, Texas
03.2020 - 05.2024
- Company Overview: Fort hood army base, warehouses, hospitals, movie theatres plus
- Supervising the security staff, including hiring, training and evaluating staff
- Supervised a project for robotic combat vehicles on fort hood military base
- Challenging unusual and suspicious activity
- Managing the teams schedules for all shifts and events
- Communicating and enforcing the compliance with local and state laws while emphasizing company standards of professionalism and safety
- Developing the procedures for emergency response and crisis management, physical security, Information protection, incident management and investigations units
- Patrolling the facility and serving as a general security presence and visible deterrent to crime and rule infractions
- Monitoring building access and Identify all officials and employees
- Responding quickly and effectively to all security violations and duress alarms
- Responding to requests of assistance from staff members
- Keeping an eye out for irregular activity and security breaches
- Operating and monitoring security equipment like CCTV cameras
- Responding to alarm signals
- Asking questions to determine, verify and solve problems
- Reporting any fire and safety hazards
- Write up witness statements and reports of incidents or complaints
- Maintaining staff order during emergency situations
- Safeguarding staff and visitors
- Notifying the security control center by radio of any immediate hazards or emergencies
- Maintaining accurate records and reports
- Informing violators of policy and procedures
- Placed my team in areas to secure Car pools, weapon boxes, large Machinery & Robotic combat vehicles
- While I monitored My team, Cameras & Radio checks to ensure the Security and safety of all
- Performing security checks including Metal Detectors to Ensure Patient, Visitor & Employee Safety
Home Health Aid
Home Health Care
01.2010 - 01.2019
- Enabled patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families
- Monitored patient condition by observing physical and mental condition, intake and output, and exercise
- Provided housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
- Maintained a safe, secure and healthy environment for patients by following aseptic standards and procedures, maintaining safety precautions, and meeting prescribed dietary and nutritional standards
- Improved the reputation of the service by accepting responsibility for the fulfillment of new and different requests and exploring opportunities to add value to professional achievements
Fire Fighter/EMT
Pahrump Valley Fire Service
Pahrump, USA
01.2003 - 01.2008
- Responded to fire alarms quickly to regulate and extinguish forest or building fires
- Utilized firefighting and rescuing equipment such as aerial ladders, axes, fire hoses etc
- Inspected fire or accident scenes to determine their causes to discover important findings
- Clean fire scenes by removing debris and objects from the fire
- Completed accurate post-incident reports and submit to superiors
- Lifted, carried, and transported injured, sick or incapacitated persons from residential or accident scenes to medical facilities
- Contacted professional medical staff in emergency treatment centers for treatment instructions and arrangements for receiving victims
- Obtained information from persons involved, examines victims and determines nature, extent, or magnitude of illness or injury to establish emergency medical procedures to be followed or need for additional assistance
Education
CPR - First Responder
First Response Medical Training
Eddy, TX03-2024
Security Officer 3 DPS - Armed Security
Allied Security Assistance Management
Temple, TX03-2020
Ontology Life Coach - Life Coach
Ideal Coaching Global
Los Angeles, CA05-2017
GED -
Pahrump Community College
Las Vegas, NV01-2005
Skills
- Read, write, and communicate professionally and effectively with employees and managers
- Knowledge of company protocols, operational procedures, and safety policies
- Knowledge of methods and techniques for providing on-site emergency services
- Great physical strength and stamina partnered with the ability to move quickly
- Successful passing of exams (written, physical, psychological etc)
- Excellent high-pressure oral communication skills for communications with staff and youth
- Mentorship
- Policy Enforcement
- Safety enforcement
- First aid and CPR certified
- De-Escalation Techniques
- Excellent problem solver
- Stress Tolerance
- Strategic planning and organization
- Regulation compliance
- Crisis Prevention Intervention (CPI)
- Inmate behavior modification tactics
- Search and seize procedures
- Relationship building and management
- Staff Management
- Ethical standards of conduct
- Process Improvement
- Staff Development
- Staff Discipline
- Complex Problem-Solving
- Continuous Improvement
- Policy Development
- Reporting
- Project Coordination
- Educational leadership
- Recruitment and hiring
- Key decision making
- Relationship Building
- Quality Standards
- Performance Improvements
- Leadership Development
- Meeting Coordination
- Task Delegation
- Organizational Leadership
- Workload prioritization
- Training and coaching
- Leadership coaching
Timeline
Correctional Officer- IIP
Texas Juvenile Justice Department
06.2024 - Current
Armed Security Supervisor
Allied Universal Security Services
03.2020 - 05.2024
Volunteer Firefighter
Bruceville Eddy Volunteer Firefighter
01.2019 - Current
Self Employed
Ontology Life Coach
01.2017 - Current
Home Health Aid
Home Health Care
01.2010 - 01.2019
Fire Fighter/EMT
Pahrump Valley Fire Service
01.2003 - 01.2008
CPR - First Responder
First Response Medical Training
Security Officer 3 DPS - Armed Security
Allied Security Assistance Management
Ontology Life Coach - Life Coach
Ideal Coaching Global
GED -
Pahrump Community College